Scrum Master - Agile Coach

Program Manager, Scrum Master - Chennai/Pune

R24_0013873|IN

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. 

For over 90 years, we have earned the trust of our clients around the world by solving critical questions in their decision-making process. We fuel their growth by providing a complete understanding of their consumers’ buying behavior, and the dynamics impacting their markets, brands and media trends. In 2023, GfK combined with NIQ, bringing together two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - GfK drives “Growth from Knowledge”.

In our NIQ Media Measurement department our purpose is to “support the democratization of media, while giving better economic outcomes for our customers and more relevant and personalized experiences for our consumers” – if you feel excited about that, come and join us!

Responsibilities

As a Scrum Master / Agile Coach with a strong background in technology and agile methodologies, you will take full ownership of the Agile mindset, values, principles and practices in your area - aiming at creating an environment that enables fast delivery of highest possible value within a motivating, human-centered work place. You will interact with key Product Owners, Engineering, QA, and Data Science team members to deliver critical outcomes in support of our business objectives.

You will work with a couple of agile teams throughout the various ceremonies whilst creating transparency about team and project activities, dependencies, and impediments. You will work through blockers to keep the teams moving forward and support product- and service-deliveries with geographically distributed teams.

As an Agile Coach / Scrum Master, you will have the following key accountabilities:

• Increase the agile maturity, incremental thinking skills and self-management of our cross-functional teams, by working both as a dedicated team member and domain change agent.
• Guiding the teams on how to use Agile/Scrum practices and values to delight our customers and stakeholders
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Guiding the team towards higher self-organization by filling the intentional gaps left in the Agile/Scrum frameworks
• Facilitating discussion, decision-making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information, incl. removing uncovered impediments
• Coach, mentor and train our teams on the effective application of agile values, principles and practices, making them quickly adaptable to new learnings and changing environments
• Supporting and working closely with the Product Owner and relevant stakeholders, especially when it comes to refining, aligning and maintaining the product backlog
• Partner with and actively contribute to our Agile community

• You have a servant leadership mindset and a natural willingness to empower teams and individuals to reach the next level
• You are a self-starter with a structured approach, and a can-do, pragmatic, solution-oriented attitude
• 5 years of related experience and at least 2 years experience working as a Scrum Master in IT- and tech-related industries and domains
• Proven record in promoting transparency, empowerment and continuous improvement
• Excellent facilitation, mentoring and coaching skills
• Solid analytical observation- and communication-skills
• Experiences with agile transformations in larger enterprises
• Certified Scrum Master (CSM) or equivalent experience
• Advanced working experience in using JIRA / Confluence
• Knowledge of the SAFe setup is a plus
• On top, your English communication skills are great, you are a team player and tech-obsessed, always on the hunt for the latest and hottest shots

• Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. 
• Recharge and revitalize with help of wellness plans made for you and your family. 
• Plan your future with financial wellness tools. 
• Stay relevant and upskill yourself with career development opportunities

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion