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Job Description

Career CategoryInformation SystemsJob Description

Join Amgen’s Mission of Serving Patients


At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.


Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.


Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.


What you will do


Let’s do this. Let’s change the world. In this vital role you will


  • Facilitate team events such as Daily Stand-ups, Iteration Planning, reviews, and retrospectives


  • Act as a servant leader and coach for and within Product and Platform teams


  • Foster an environment where the team can stay focused


  • Educate the team about Lean and Agile practices like Scrum


  • Remove roadblocks and impediments to team progress


  • Support the Product Owner in managing the backlog and guiding the team


  • Strengthen communication and relationships with other teams, especially those on the Agile Release Train (ART)


  • Track team metrics and find ways to improve team performance


  • Guide the team towards becoming a high-performing and self-managing unit


  • Continuously learn and improve as a Scrum Master to better support the team's success, including participation in Amgen Communities of Practice


What we expect of you


We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.


Basic Qualifications:


  • Master’s degree and 4 to 6 years of Computer Science, IT or related field experience OR


  • Bachelor’s degree and 6 to 8 years of Computer Science, IT or related field experience OR


  • Diploma and 10 to 12 years of Computer Science, IT or related field experience


Must-Have Skills:


  • 5+ years’ Project Management experience


  • 2+ years’ experience working in a highly agile (SAFe, Scrum, Kanban) environment


  • Experience with ITIL and Service Management


  • Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.)


  • Experience working cross-functionally and building collaborative working relationships; interfacing effectively with stakeholders, operations and management to resolve issues


  • Ability to organize and schedule tasks, develop realistic action plans incorporating time constraints and task priorities


  • Previous experience working in a highly collaborative and culturally diverse environment


  • Excellent Microsoft Teams, Excel, Word, and PowerPoint skills


  • Jira experience


  • SAFe training experience


Good-to-Have Skills:


  • Workshop facilitation experience


  • Slido or other survey building experience


Professional Certifications:


  • SAFe for Teams (Mandatory)


  • SAFe 6 Scrum Master (Mandatory)


  • Certified SAFe 6 Agilist (preferred)


  • Certified SAFe 6 Practitioner - (preferred)


  • Certified SAFe 6 Release Train Engineer (preferred)


  • ITIL 4 Foundations (preferred)


Preferred Qualifications:


  • Excellent analytical and gap/fit assessment skills.


  • Strong verbal and written communication skills.


  • Ability to work effectively with global, virtual teams.


  • High degree of initiative and self-motivation.


  • Ability to prioritise successfully.


  • Team-oriented, with a focus on achieving team goals.


  • Strong presentation and public speaking skills.


Work Hours:


This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required.  Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm – 10:00pm IST; Third Shift: 10:00 pm – 7:00 am IST. 


Equal opportunity statement


Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.


What you can expect of us


As we work to develop treatments that deal with others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.


In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.


Apply now


for a career that defies imagination


Objects in your future are closer than they appear. Join us.


careers.amgen.com


As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.


Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


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