School Engagement Officer - New Delhi, India

School Engagement Officer - New Delhi, India

About the role

The School Engagement Officer will play a significant role in implementing an engagement & outreach strategy to international high schools across their given region to raise awareness of the Navitas brand & benefits of the pathway model for students with the end goal of increasing enrolments for Navitas University Pathway’s global portfolio of programs. This role will be responsible for on-the-ground recruitment activities including counsellor training, attending events, driving and helping to convert student leads and working with the Marketing & Recruitment team to develop specific and targeted promotional collateral. It will also entail ‘soft sales’ skills such as developing and presenting career information sessions at selected schools.

Key Responsibilities

Schools Account Management

• Operate as a point of contact for matters specific to schools within remit, escalating items as required to the Director, Global Schools Engagement
• Utilise a CRM to record communication & activity with school partners & monitor student applications
• Effectively manage customer relationships with pro-active, regular and structured communication and implementation processes
• Build and maintain strong, long-lasting, and trusted relationships with Schools and which result in student enrolments for Navitas University Pathways

Business Development

• Under direction of the School Engagement Manager – India, proactively seek out partnerships with Schools and School related organizations & Associations who seek to enrol students in higher education, to drive business to Navitas University Pathway programs
• Respond to and follow up with enquiries from students & high school counsellors utilising appropriate internal processes and procedures.
• Assist in the identification, and growth opportunities through collaboration the Business
• Assist with the monitoring and reporting on market and competitor activities and provide relevant reports and information.

Industry Engagement

• Develop strong relationships at the appropriate levels with relevant industries, with the aim of generating internship opportunities.
• Participate in networking events, and other external-fronting industry engagement opportunities and activities and events
• Work closely with Marketing teams to develop external facing promotional material

Essential Skills, Knowledge, and Experience

• Passion for helping students to achieve their potential – regardless of their academic background
• Experience working with high school students or high school counsellors in advising OR sales orientated role
• High level numeric literacy and critical thinking
• High level interpersonal, communication and negotiation skills including Business level written and oral capability in English
• Work as a team player, who take responsibility for decisions and outcomes
• Flexible to work on weekends and evenings in support of recruitment activities both locally and internationally
• Ability to meet targets within defined timelines among changing priorities
• Bachelor’s degree (education in Business, Marketing, Communications particularly valued)
• Exceptional time management and organisational skills, with ability to handle conflicting priorities and tasks whilst maintaining attention to detail in delivery

What we can offer you:

Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve.

About Us

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students, and clients.

We encourage applications from candidates with disabilities, of all ages and genders and diverse community groups.

How to apply

Please apply online to lodge your application successfully.

Applications will close on 22 July 2024. However, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

To our agency partners - thank you for your interest, however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage.

Extra information

For further information or to view other opportunities, please visit navitas.com/careers.

Successful candidates will require full working rights in New Delhi, India.

By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers.