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Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?


Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.


You provide software and application knowledge to support implementation of the given solutions.


How you will contribute


You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.


Purpose of Role


SAP Basis Technical Delivery analyst, Project delivery, the SAP Basis Technical Delivery Analyst  will also assist on major projects to provide additional Basis support, and will manage the contrcated SI in key delivery tasks. The team will also be responsible for optimising the environment to ensure that we get the most out of our environment both at a performance and cost perspective. 


Main Responsibilities


As a SAP Basis Consultant , you will play a critical role in the implementations of major projects in the SAP landscapes


  • Create and Execute Ramp Down/Up Plans, Technical Health Check Plans 
  • Develop a technical plans for the Core non-production builds , refreshes and cutovers
  • Executing overall release plan & Management of the project defects.
  • Ensure partners are engaged and managing the expectations and deliverables
  • Review hardware requirements for the implementation of projects with the Global SAP Capacity Lead
  • Coordinate/execute with SAP on Max Attention service for project delivery
  • Review and validation of installations, migrations, upgrades ,of operating systems , databases and SAP environments.
  • Validate the backup restore, high availability , database and rollback scenarios.
  • Perform system installations, upgrades and patching of SAP systems including ECC , BW , APO , EWM and other relevant systems
  • Review and troubleshoot technical challenges as part of the technical upgrades
  • Monitor system performance, analyze system logs , and implement performance tuning measures to optimize system response times
  • Collaborate with cross- functional teams and stakeholders to design and configure the SAP system landscape, including system architecture , system profiles , transport management  and system monitoring.
  • SAP and/ or AWS/Microsoft Azure certification is a plus

Experience and Skill Set Required


  • 8-10  years of experience for SAP basis work including enhancements and projects
  • Must be able to work in a multicultural Global environment.
  • Bachelor's degree or equivalent in computer science, Information Systems, or a related field
  • Proven experience of SAP Basis admin, system installs, upgrades, & support of SAP systems in Azure with MSSQL & AWS with HANA
  • Proficiency in SAP system performance tuning, troubleshooting, and optimization 
  • Experience with SAP HANA, S/4, Java & middleware systems such as PO
  • Familiarity with SAP system integration and interfaces using IDocs, RFCs, and web services
  •   Experience in SAP user management, security administration, and authorization concepts a plus
  • Excellent problem-solving and analytical skills, to diagnose and resolve complex system issues
  • Strong communication / interpersonal skills to effectively collaborate with stakeholders at all org levels
  • Strong drive for self development & progression
  • Experience of SAP RISE would be an advantage
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer PolicyBusiness Unit SummaryMondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths. Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Job TypeRegularSoftware & ApplicationsTechnology & Digital
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