Salesforce QA- Manager

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Title- Salesforce QA Manager
Experience –8 Yrs – 12 Yrs 

Employment Type- Full Time

Qualification- B.E./ B.Tech/ MCA(full time)

Summary:

We are seeking a detail-oriented and experienced Salesforce QA Manager to join our team. The ideal candidate will be responsiblemanaging and leading ourSalesforce Cloud implementation testing team. This role involves working closely with dev leads, business analysts, and other stakeholders to understand requirements and test accordingly.

Key Responsibilities:

• Test Strategy, Planning and Design:

  
  

• Collaborate with business analysts and developers to understand functional requirements and create detailed test plans and test cases.

  
  

• Design, Develop and Review test strategy, test scenarios, test scripts for functional, system, integration, regression, and user acceptance testing.

  
  

• Collaboration and Communication:

  
  

• Work closely with cross-functional teams to ensure quality throughout the software development lifecycle.

  
  

• Provide regular status updates and test results to stakeholders.

  
  

• Participate in daily stand-ups, sprint planning, and other Agile ceremonies.

  
  

• Continuous Improvement:

  
  

• Stay up to date with the latest Salesforce features and updates.

  
  

• Recommend and implement improvements to the testing process and tools.

  
  

Qualifications:

• Education:

  
  

• Bachelor’s degree in computer science, Information Technology, or a related field.

  
  

• Experience:

  
  

• Proven experience (8+ years) in Salesforce testing, including functional, system, integration, and regression testing.

  
  

• Proven experience in Mobile testing(both iOS and Android operating systems).

  
  

• Understanding of Salesforce platform, including Experience Cloud, Sales Cloud, Service Cloud, CPQ and custom applications.

  
  

• Familiarity with Agile methodologies and tools like JIRA, Confluence, ADO etc.

  
  

• Skills:

  
  

• Excellent analytical and problem-solving skills.

  
  

• Strong attention to detail and a commitment to quality.

  
  

• Ability to work independently and as part of a team.

  
  

• Effective communication skills, both written and verbal.

  
  

• Good Leadership Qualities

  
  

• Automation Testing Knowledge or experience is preferred.

  
  

Certifications:

• Salesforce Administrator or Salesforce App Builder certification is preferred.

  
  

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date