Salesforce Engineer II

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one ofInc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.  

We are looking for a Salesforce Engineer II to join our IT Applications team in Bangalore, reporting to the senior manager of IT Applications who is based in Santa Clara, California, US. In this role, you will work closely with the Sales and Service teams to support existing and new business process as well as system functionality. You will be expected to implement repeatable and scalable business processes based on best practices in collaboration with all functional stakeholders while maintaining an emphasis on the integrity of the systems. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration.

You are the ideal candidate if you are a results-driven troubleshooter and collaborator who operates independently. You are a highly motivated self-starter who can handle competing priorities, has excellent communication skills, and always focuses on the customer.

What you’ll do:

• Support day-to-day Sales, CPQ, Marketing, channels, order management support issues and maintenance and resolve all support queries related to Salesforce access
• Help with month-end and quarter-end close processes
• Coordinate with the onshore application team for critical issues, design analysis, and enhancement
• Work on CPQ, pricing, product structure, renewals, and contract co-term related issues
• Monitor new Salesforce release features and functionality and provide recommendations for process improvements
• Build and maintain enhancements of the Salesforce application in sales Cloud and CPQ
• Support users and business analysts to troubleshoot application issues and develop creative solutions to support business needs
• Perform hands on work in Apex, LWC, Aura framework, webservices, and other integration patterns
• Be familiar with VSC, Github, CICD processes, and Agile methodologies

What you’ll bring:

• 6+ years of experience in a Salesforce development role, including Apex and Visualforce development
• Experience in SFDC APIs, SOSL, SOQL, SOAP, or REST-based web services, SQL, XML, and JavaScript
• Experience working with Salesforce communities, Apex, SOQL, Visual Force, Lightning, JavaScript, Eclipse IDE, Workbench, Data loader, Ant tool, reports, and dashboards
• Proficiency in Salesforce administrative tasks like creating profiles, roles, users, page layouts, email alerts, approvals, workflows, reports, dashboards, tasks, and events
• Experience in CRM business processes like account management, order management, and quote management
• Salesforce and Marketo integration experience is an added advantage
• Ability to communicate well both verbally and in writing, including documentation & ability to juggle multiple tasks and assignments while managing priorities to meet deadlines
• Experience with deployment using change-set/VSC/CICD migration tools such as Opsera, Copado, AutoRabbit etc. and working on solving deployment errors
• Bachelor's degree from an accredited college or university in business, management information systems, computer information systems, or equivalent IT experience and Salesforce certifications (App Builder, PD I, PD II, Admin, CPQ) preferred
• Must be open to working on shifts

What success looks like:

After six months, you will…

• Understand the end-to-end application flow
• Collaborate with Sales, Service, Operations, and Business teams to provide production support, deliver business requirements, and bring stability to the application
• Have a deep understanding of current implementation, extensions, and customizations

After about a year, you will…

• Focus on identifying and addressing root causes of defects
• Proactively address application issues with automation or re-use to resolve recurring defects
• Sign up for training and certifications to support your role and career growth 

We’ve got you covered:

Our holistic benefits package includes coverage of your health, wealth, and wellness as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including industry best insurance benefits and generous paid time off to help you balance your life. We have a strong culture and live our values every day we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location…

• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• Outdoor amenities(onsite gym, table tennis, pool table, play area, etc.), and courtyard
• Newly remodeled offices with state-of-the-art amenities

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.

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