Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewReporting to the Manager, Business Applications, the Salesforce Developer is part of a team that is responsible for the development, integration and operational support of Avigilon’s Salesforce CRM and associated integrated systems.
What will you do?
Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals.
Participate in design phases for medium to large projects/programs, identifying, tracking and resolving technical issues.
Design, develop and test programs of average to high complexity.
Establish, deliver and refine a road map to ensure that CRM platforms and products remain current, deliver value and supports the needs of business stakeholders in terms of scalability, resilience, security, capacity and operational maintenance.
Consult with Application owners and Digital partners to enable Digital solutions leveraging Avigilon’s CRM capabilities.
Pilot and implement new CRM functionality.
Provide technical support of CRM technology 24/7, especially during upgrade/fixes.
Provide system administration support of Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.
Create and maintains documentation related to important support processes.
Identify and engage in process improvement opportunities.
Facilitate transition of applications from development to production.
Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close. Resolve conflicts/issues of medium complexity and escalate to others as appropriate.
Actively participate in weekly project status meetings and ensure assigned tasks are completed on time to support project deliverables.
Qualifications:
3+ years Salesforce Development experience (Apex and Visual Force)
Hands on experience in on Apex classes, Asynchronous Apex, controllers, Triggers, Visualforce pages, SOQL and SOSL, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model and lightning components
Experience working with visual studio code
Hands on experience with Salesforce Automation tools as Process Builder, Visual Flows, Approval Processes and change sets
Certifications - Salesforce Certified Platform Developer I, Salesforce Certified Admin, Salesforce Certified Platform App Builder
Nice-to-have:
Salesforce CRM (SFDC) & Marketing Cloud
Experience with HTML, JQuery, AJAX, JSON and CSS
Experience with Coveo, Eloqua
Experience developing customer-facing user interfaces
Salesforce Certified Developer II certification will be an added advantage
Job Description
Reporting to the Manager, Business Applications, the Salesforce Developer is part of a team that is responsible for the development, integration and operational support of Avigilon’s Salesforce CRM and associated integrated systems.
What will you do?
- Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals.
- Participate in design phases for medium to large projects/programs, identifying, tracking and resolving technical issues.
- Design, develop and test programs of average to high complexity.
- Establish, deliver and refine a road map to ensure that CRM platforms and products remain current, deliver value and supports the needs of business stakeholders in terms of scalability, resilience, security, capacity and operational maintenance.
- Consult with Application owners and Digital partners to enable Digital solutions leveraging Avigilon’s CRM capabilities.
- Pilot and implement new CRM functionality.
- Provide technical support of CRM technology 24/7, especially during upgrade/fixes.
- Provide system administration support of Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.
- Create and maintains documentation related to important support processes.
- Identify and engage in process improvement opportunities.
- Facilitate transition of applications from development to production.
- Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close. Resolve conflicts/issues of medium complexity and escalate to others as appropriate.
- Actively participate in weekly project status meetings and ensure assigned tasks are completed on time to support project deliverables.
Qualifications:
- 3+ years Salesforce Development experience (Apex and Visual Force)
- Hands on experience in on Apex classes, Asynchronous Apex, controllers, Triggers, Visualforce pages, SOQL and SOSL, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model and lightning components
- Experience working with visual studio code
- Hands on experience with Salesforce Automation tools as Process Builder, Visual Flows, Approval Processes and change sets
- Certifications - Salesforce Certified Platform Developer I, Salesforce Certified Admin, Salesforce Certified Platform App Builder
Nice-to-have:
- Salesforce CRM (SFDC) & Marketing Cloud
- Experience with HTML, JQuery, AJAX, JSON and CSS
- Experience with Coveo, Eloqua
- Experience developing customer-facing user interfaces
- Salesforce Certified Developer II certification will be an added advantage
Basic Requirements
Bachelors Degree with 3+ years of Salesforce experience
OR Master's Degree with 2+ years of Salesforce experience
OR 5+ years of Salesforce experience
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanYes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
