Position Title – Sales Support Professional
Position Level – 9
Job family: Export System Sales
SI EA – Export Systems, Siemens Ltd., India, is looking for Order/Project Manager who will be responsible for smooth execution of orders from allocated international market/regions.
Your new role – challenging and future-oriented:
·Receive and acknowledge order with sign-off from sales/acquisition team as per defined process (checklists/documents) and protocols.
·Transfer Techno-commercial order related details to engineering as per defined process (order input documents) and protocols once the order is received from sales/acquisition after thorough review.
·Review and identify along with proposals order requirements for non-standard, long lead items, etc. and take appropriate actions to ensure project timelines are maintained.
·Monitor job milestones and ensure delivery adherence.
·Perform the commercial review (payment terms, LD etc..) as well as offer validity of bought-out materials.
·Co-ordinate and obtain the technical clarification / attend KOM with Customer.
·Collaborate with proposals, engineering, and factory for design, documentation, manufacturing, and testing activities to ensure timely execution of order as per defined milestones.
·Submit drawings to customers, incorporate customers’ comments and will visit customers for approvals if required.
·Maintain order documentation inline with project requirements ensuring archiving and easy retrieval during and post order completion.
·Interface with customers and other stakeholders to clarify and resolve engineering & project related issues.
·Responsible for change and claim management to maintain/exceed profitability of order.
·Arrange for dispatch clearance from customer & co-ordinate with factory for dispatch.
·Handling of bought-out equipment like bus duct, Control and relay panels, adaptors, site activity, etc.
·Responsible for handling post-supply/site queries and creating the CFR on receipt of quality related site complaints and coordinating with customer service & logistics team for dispatches.
·Stay closely connected with the customers/regional companies and provide extensive support to the customers on a regular basis.
What do I need to qualify for this job?
·Bachelor’s degree in Electrical engineering or its equivalent
·Minimum 10-12 years’ experience in order execution, project management, sales support
·Good knowledge of switchgear fundamentals, great understanding and interpretation of customer technical specifications and Single Line Diagram.
·Sound background of Medium & Low Voltage products / Systems.
·Possess strong negotiation and convincing skills.
·High level of motivation, sense of urgency, and energetic approach to job duties and requirements along with team working skills.
·Must have excellent verbal, written communication, and presentation skills with great customer orientation to communicate within Siemen and with customers.
·Strong interpersonal skills, ability to work and prioritize in a fast-paced environment is essential for success.
·Work well under pressure and comfortable with change and complexity in dynamic environments with minimal supervision.
·Proven track record of interacting professionally and positively with all levels of the organization.
·Excellent organization and time management skills with ability to manage and respond to changing priorities.
·Competent with Microsoft Office suite (Excel, Word, PowerPoint, etc.), PowerBI, etc.
·This profile requires travel to Siemens factories and customer sites as per need.