Sales Support - Chennai

About BDP International:    

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. 

Responsibilities:

1. Customer Interaction:
   • Respond to phone calls and emails from clients, providing exceptional customer service throughout the sales process.
   • Establish, develop, and maintain positive business and customer relationships.
2. Booking Coordinator:
   • Process booking order requests accurately with carriers, NVOCC’s. confirm bookings and follow up on required documents.
   • Review and check all order requests before processing.
3. Sales Support:
   • Assist in drafting quotes, following up on proposals, and maintaining positive business relationships with clients.
   • Provide ocean, Air freight rate quotations to customers and manage rate sheets.
   • Support the sales team in achieving targets by identifying sales opportunities and following up on leads.
4. Market Analysis:
   • Utilize market knowledge to identify sales opportunities.
   • Research and analyze competitive and industry trends.
5. Coordination:
   • Collaborate with team members and other departments to ensure seamless operations.
   • Coordinate sales efforts with team members and other departments
6. Administrative Tasks:
   • Handle administrative tasks such as invoicing, quotation, and documentation.
   • Manage and build long-term relationships with carriers and other stakeholders.

Qualifications:

1. Experience:
   • Minimum 5 years of experience with Freight forwarding industry
   • Should be able to manage team of 3 salesperson in south region
2. Skills:
   • Strong communication skills, proficiency in sales management software, and the ability to negotiate and close deals.
   • Knowledge of rate management processes and reading carrier rate sheets.
   • Proficiency with MS Office applications and IT systems used in logistics.
3. Education:
   • Graduate degree or any higher degree (Masters)
   • Certifications related to logistics and freight forwarding can be an added advantage.
4. Personal Attributes:
   • Detail-oriented with strong organizational skills.
   • Ability to work independently and as part of a team.
   • Strong problem-solving skills and the ability to handle multiple tasks simultaneously.

Please visit our website: psabdp.com
*** This is a great opportunity to advance your career! Come join our growing PSA BDP team!***