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Job Description

Job Title:


Sales Operations Consultant

Job Description


We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Operational Execution:
● Collaborate with Sales leaders to develop and execute tactical and strategic
initiatives that enhance the overall effectiveness and efficiency of the Sales
organization.
● Partner with cross-functional teams, including Sales, Marketing, Product, and
Finance, to ensure outcomes, alignment and collaboration on key initiatives.
Sales Transformation:
● Identify and quantify/qualify opportunities to drive significant improvement
against key metrics/outcomes.
● Implement solutions working across multiple levels and functions of the
business with solid PPM fundamentals and strong governance.
● Control and prioritize opportunities and manage expectations of transformation
portfolio within hierarchy and across the business.
● Partner with enablement to ensure seamless rollout of changes to impacted
business areas.
Analytics and Insight:
● Establish and maintain robust data analytics and reporting capabilities to track
key performance metrics and provide actionable insights.
● Develop and deliver regular reports and presentations to senior leadership,
highlighting key insights and recommendations.
What you will bring:
● Bachelor's degree.
● 4+ years of experience in Sales/Revenue Operations or related field, with a focus on operational excellence, transformation and strategy.
● Proven ability to identify, quantify/business case and implement impactful
transformation.
● Strong analytical and quantitative skills, with experience in data analysis and
reporting.
● Proven ability to drive cross-functional collaboration and influence stakeholders at all levels of the organization.
● Excellent communication and presentation skills, with the ability to distill
complex information into clear and actionable insights.
● Experience working in a fast-paced, high-growth environment, preferably within the technology or SaaS industry.
● Proficiency in Salesforce CRM and other relevant sales tools.
What is in it for you:
● In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.


Location:


IND Bangalore - Manya Embassy Business Park

Language Requirements:


Time Type:


Full time

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