Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, and guest service.
Monitor and supervise service flow in the assigned outlet.
Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management
Job Description
Achieve daily targeted number of sales calls with effectiveness
Develop business leads for the Hotel on a weekly basis
Prepare monthly list of accounts to penetrate for the following month
Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
Prepare monthly action plan for main market segment
Perform monthly review account profile on room nights production and average rate
Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts
Update management on VIP arrivals, meet and greet accordingly
Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
Conduct negotiations to achieve the best profit and rates for the Hotel
Attend hotel clients and local community business events to network and maintain high visibility
Update Director of Sales & Marketing on market trends and business leads
