Job Description
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the Role:As the leader for Sales Engineering, you will be responsible for managing our products and services for technical sales support. You will lead the team in evangelizing CrowdStrike’s security platform to prospective customers, partners, and the industry.The right candidate will possess excellent energy and drive and a real desire to build business across a portfolio of accounts. They will have the ability to build effective relationships quickly and to find valuable business within each account immediately that can then be enhanced by leveraging internal resources. Candidates with current strong security contacts are encouraged to apply.What You’ll Do:Ensure effective technical sales coverage of the regional account base.Participates with regional Executive Leadership to establish strategic plans and objective.Collaborate with Services, Product Management, Customer Support, Marketing and Sales Operations for tactical planning and support.Thoughtful Resource Management and Prioritization.Drive customer and partner meetings through sales calls, relationship building, solution selling and problem resolution.Provide guidance on complex technical issues utilizing in-depth knowledge of the company, products, industry and solutions.Deliver development and improvement of methods, techniques, and evaluation processes for CrowdStrike solutions.Coach, mentor, and develop the Sales Engineers’ skill sets to meet current and emerging sales opportunity needs.Responsible for the operational line management of a team of SE Managers, including performance management, annual reviews, coaching and development.Ensure provision of adequate technical training for team members on all related productsAs needed develop and provide technical training for partners on related productsWork with sales management to maximize efficient use of technical resourceProvides guidance to SE’s in respect of company policies.Recommends changes to policies and establishes procedures that affect immediate organizationManages a team to update and deliver regional training to sales staffLooking after the customers from a pre-sales technical perspective answering questions and resolving issues as and when they arise.Provide feedback through follow up with Sales Account Managers on sales callsSupport the sales teams in prospect and customer situations directly and indirectly, when required.Maintain market and competitive awareness.Collaborate with our sales teams and partners with high-touch pre-sales technical activity.Technically qualify opportunities and POV (Proof of Value) evaluation with end-user accounts and partners.Create Security Assessment Reports for end-users post-POV evaluation.Help drive end-user acceptance and buy-in for POV conversion to revenue.Help train distributors and partners to allow them to deploy successful POVs and assist them with Security Assessment Reports.Train distributor/partner SEs and Sales staff in region.Liaison between partner/customers and corporate headquarters for technical issues and their requirements.In conjunction with sales teams, to achieve and aim to exceed assigned quarterly revenue targets.Monitor, assess and report on a continual basis, the competitive situation and market development in the region.Help any marketing activities as proper in region.What You'll Need:Line management and leadership experience, including managing teams remotelyPre-sales technical/technical experienceA self starter needing low level management time and attention to perform day to day responsibilitiesEngages management at all levels within a named territory to enhance political alignmentUnderstands the market issues and trends affecting business and use of ITMust be prepared to travel abroad to client meetings where necessaryStrong people management & leadership SkillsProven ability to manage senior sales teamsPlanning and organisational skillsAbility to influence departmental management teamsProven problem solving skillsStrong customer focusProven C level relationship buildingExperience in working with the channel partnersExperience working in an IT security businessYou must have presales experience and excellent technical knowledge within networking and/or securityFamiliarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:A willingness to be challenged and a strong desire to learnSecurity certifications, CISSP, CISM, Security+, CEH, etc. are a plusStrong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team membersExcellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executivesExceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our products and solutions.#LI-VD1Benefits of Working at CrowdStrike: Remote-friendly and flexible work cultureMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globeCrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
