Detailed Job Description
Strategic Sales Growth
· Proactively following the strategic Sales Plan, and maximizing new business development opportunities accordingly
· Identify and pursue new clients that align with our strategy and our strengths, and work closely with existing customers to grow their accounts
· Development of key markets and key accounts to achieve budgets and achieve maximum profitability in sales and service.
Process
· Respond to inquiries in a timely fashion and enter them in the CRM
· Qualify new sales opportunities through a consultative selling process
· Utilize the CRM to proactively schedule and perform follow-ups to advance sales opportunities
· For opportunities with high value or strategic importance, conduct a Win Plan to strategically serve the opportunity and win the order
· Takes complete ownership and processing of all orders resulting from the assigned products and region, demonstrated by clean and clear handovers to execution staff
· Seeks the technical know-how from HQ / Affiliates, whenever required during the process of Equipment selection / Process Flow sheet development / committing any PG parameters
· Negotiate and transact orders with acceptable margins and with terms and conditions that meet Eriez Risk Management Guidelines, including securing necessary permissions and establishing risk controls for Performance Guarantees
· Recording and maintaining client data and intel (CRM)
· Document and disseminate knowledge and best practices as they become known with relevant team members from Sales, Service, Engineering, and Production Support Accounts department on payment collection as and when required
· Perform “New Client” review procedure and conduct transactions in accordance with the risks identified
· Directly support commissioning, acceptance trials, customer training, testing and any other site services whenever required
· Adhere to provided sales procedures and approval workflows
Reporting
· Accurately forecasts monthly, quarterly, and annual order intake and projections.
· Completion of Initiatives/KPI set for the year (or as otherwise assigned) and provide the updates periodically
· Participate in regularly scheduled sales review meetings to update on business conditions, highlighting and commenting on the sales pipeline, key orders won/lost, deviations from the plan and key actions to keep/get on track
· Weekly updating of CRM and other reports to get clear status on the Order Projections and sales priorities
· Customer visit report to be submitted within 3 working days from the return
· Issue professional and thorough minutes of meetings and service reports to customer as appropriate, in a timely fashion
Marketing and Promotion
· Proactively seek new clients by leveraging contact network and prospecting to identify and reach target customers
· Participate in key trade shows, technical seminars, and give presentations within allotted budget (domestic, and from time-to-time as prescribed by Head of Sales, Internationally)
· Developing relationships with customers and our representative network, focusing on face-to-face selling
· Monitor and report regarding competition and Eriez’ relative strengths/weaknesses within the territory and communicate with the supervisor.
· Make good use of the lab to promote equipment sales by providing value-added testing with technically sound and actionable test reports
Essential Skills and Qualifications:
· Bachelor’s degree (or international equivalent), preferably in Sciences, Engineering or a Sales-related business field
· Strong skills in consultative selling and negotiation
· Working proficiency in English and Hindi.
· Minimum of 7 years of experience in sales of customized equipment or other key components of an industrial product or process
· Ability to write convincing business cases and sound technical reports
· Confident speaking and presentation skills
· Practical working knowledge of basic legal principles of contracts and the inherent risks and liabilities pertaining to terms and conditions of sale
· Willingness to travel domestically and internationally as required to visit customers, Eriez HQ and other facilities.