About Us
Founded in 1917,John Craneis a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.
John Crane is part ofSmiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.
Connect with us on LinkedIn:John Crane: LinkedIn
Duties & Responsibilities
Responsibilities:
- Manage and develop Tier-2 & 3 customers in line with Business Plan and financial KPI’s.
- Increase the business with commercial OEM’s , for standard Mechanical Seals , Agitator seals , US seals.
- Build relations & work on the ARC’s.
- Work closely with the channel partners to further increase the reach.
- Understand client needs and business objectives to provide tailored solutions.
- Provide technical support and sell value added solutions to key customers.
- Collaborate with internal teams to ensure timely and successful delivery of products and services.
- Identify opportunities for upselling and cross-selling within existing accounts.
- Analyze market trends and competitor activities to strategically position our services and products aligned with sourcing strategies from end-users.
- Build the bridge and coordinate activities between customers and local Service Centre.
- Prepare and deliver compelling presentations to clients, showcasing our products and value propositions.
- Collaborate with the sales and marketing teams to develop targeted strategies growth and acquire business within the country.
- Monitor and report agreed KPI’s, providing regular updates to management.
- Identify, research, and contact prospective customers building positive relationships that will generate future sales and repeated business.
- Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond timely to changing market conditions and customer demands.
- Establish annual, quarterly, sales plans while actively participate on budgeting and forecasting process.
- Support localization efforts and collaborate actively with Service Operations to deploy the necessary strategies and gain market share.
- Responsible for exercising due diligence towards health & safety of self and others within the organization
- Ensures compliance with the applicable HSE
The Individual
Skills & Experience:
- Education/Training: Bachelor’s Degree in Mechanical Engineering or similar field
- Experience: 7+ years of professional experience in engineering and sales
- Knowledge/Skills: Engineering knowledge in a proactive multinational and multicultural environment. A strong technical knowledge of John Crane product portfolio.
- Languages: Hindi, English
- Proven experience in the field.
- Interpersonal skills and ability to get on with multi-functional and multi-nationality peers.
- Ability to write technical, concise reports in a formal and professional manner.
- Proactive
- Problem solver
- Dynamic self starter
- Independently reliable & self sufficient whilst being part of wider team
Diversity & Inclusion:
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – John Crane)
