The Sales Capability Manager is responsible to support the sales capability programs in the region/branches assigned as per the business requirements.
The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Identification of training needs and support in developing relevant modules, activities, and tools to ensure a consistent and professional approach across with the aim of increasing standards of sales performance.
Monitoring sales KPIs dashboard (DSP, Pipeline etc) and work with branches to improve on sales KPIs.
Fully implement sales performance assessment tools and sales capability initiatives
Work closely with Branch Managers to improve their ability to manage & support sales teams in the field and their ability to manage performance in their area of responsibility.
Delivery of country specific sales activities to ensure consistency & continuous improvement of sales performance standards. This includes supporting Rentokil PCI Sales Academy Programs.
Work closely with the local HR team in the recruitment process as needed. This is to ensure that the calibre of salespeople joining the sales team is consistently high and that new recruits possess the appropriate competencies at the right levels. This includes the recruitment of CSEs.
Active participation & contribution to business strategy development & deployment and in measuring the progress of these strategies.
Monitors sales team progress against these initiatives and provides feedback to the business/leadership team as and when required.
Key Result Areas:
Support Sales Capability development plan/programs with an objective of improving CSE performance.
Delivery of Sales Capability Workshop as per the plan
Branch visit/Field visit with CSE's/SMs at Branch to understand the requirement for capability Development
Review of CSE, BM on weekly basis to improve sales pipeline and sales performance and develop understanding of sales team in interpretation of data
Develop understanding of GM & DM in interpretation of DSP, Pipeline, sales matrix, sales dashboard for them to take necessary corrective action.
Deliver improvement in sales productivity year-on-year.
