Out Client is a leading specialty e-retailer offering consumer products, vacations and online education services through an easy and convenient payment plan.
Role Name : Sales Account Manager
Experience: 5 - 10 Years
Location: Chennai (Remote)
Shift Timings: 6 PM - 3 AM
(Looking for Gender Diversity Candidates)
We are seeking an Accounts Manager to join our Client in Chennai, India. This role will serve as a trusted advisor and primary liaison to clients and brokers, fostering strong partnerships and driving business growth. The Accounts Manager will manage a growing portfolio, ensuring profitability, client satisfaction, and strategic development.
Achieve revenue targets and enhance profitability for assigned accounts.
Build and maintain executive-level relationships with clients and brokers.
Provide training and guidance to brokers and clients to maximize engagement.
Expand and develop accounts through ongoing communication and reporting.
Identify marketing opportunities to enhance program effectiveness.
Ensure contract compliance and address client needs proactively.
Collaborate with internal teams to deliver value-driven solutions.
Analyze industry trends to identify business opportunities.
Address risks and execute upsell opportunities with brokers.
Lead issue resolution and strategic improvements for client relationships.
Document processes and provide training for internal teams.
Generate reports and analyze data using Tableau, Salesforce, and other platforms.
Bachelor’s degree in Business, Communications, or a related field.
5+ years of account management experience.
Experience in employee benefits programs.
Strong financial, analytical, and operational skills.
Proficiency in Microsoft Office (Excel, PowerPoint) and CRM tools (Salesforce).
Proven track record of achieving business goals.
Excellent communication, presentation, and relationship-building skills.
Strong time management and organizational abilities.
Must be fluent in English and able to work in the Eastern Standard Time zone.
If you're interested in this opportunity and believe your skills align with the requirements, please share your profile with Pearlin Hannah at [email protected].