Job Description
Job Description:
- Experience in Administration/Design and Implementation on EMC Storage arrays, Symmetrix, VMAX, PMAX, Unity, XtremIO, Isilon, VNX etc
- Experience in SRDF and time finder configuration in EMC storage environment
- Strong Knowledge on Performance analysis factors of Storage Arrays
- In-depth knowledge of using SYMCLI
- Experience in Designing, Configuring and troubleshooting Fabric Environments constituting Brocade / Cisco switches.
- In-depth knowledge of managing and administering ECC
- Certification on EMC technology is an added advantage.
- Hands-on knowledge on in any of the storage management applications like Storage Essentials, ECC etc
- System administration experience on HPUX or Sun Solaris, and knowledge on Volume Manager Concepts would be an added value.
- In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.
- Certification on EMC Storage technology is an added advantage.
- Good skills on performance optimization.
- Solving complicated Hardware cases and Liaising with Hardware Vendor/EMC support
- Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA
- Provide operational support on a 24x7 rotation basis.
- Should have scripting knowledge.
- Administration and troubleshooting of CIFS shares and NFS Exports.
- Experience on Storage provisioning LUN creation, Masking, Mapping of EMC VMAX/PMAX and Unity arrays.
- Experience with EMC Powerpath for Path fail over and Load balancing.
- Experience on Unity upgrade and SP reboot activities.
- Working on code upgrade activities (Vmax, Pmax , Powerscale and unity arrays )
- Experience on EMC tool like EMC Navisphere & Unisphere, SMC & Solution Enabler, Isilon GUI & CLI and Cloud IQ etc.
- Experience in Managing and administration of Cisco MDS and Brocade SAN switches.
- Experience in all firmware upgrade activity of Cisco and Brocade SAN switches.
- Work experience in Storage DR Activities fail over and fail back operations.
- Experience in Panzura Cloud Storage Administration.
- Demonstrated experience working with all Panzura product line like Freedom NAS, Freedom Archive,Freedom Collaboration.
- Installation Configuration and Integration of Panzura Filers with physical platform, Amazon VM,Azure and Vmware
- Experience with Active Directory administration tools and utilities.
- Experience in Panzura CloudFS management.
- Administration knowledge on Dell IDRAC
Additional Skills:
- Interpersonal sensitivity and customer responsiveness
- Leadership skills
- Excellent knowledge of the IT environment and its future trends
- Ability to communicate complex technical contents plainly and simply
- Strong consulting skills, flexibility, and resourcefulness
- Exposure to Customers Globally
- Good written and verbal communication skills
- Certifications in relevant technologies
- Service and Customer Orientated / Team player (TCE).
- Strong ability to work under pressure / Flexible and self-motivated.
- Scripting knowledge would be added benefit
- Exposure to Project work is desirable
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