Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? As a Control Management Associate within the RM&C Risk Management and Compliance (RM&C) team, you will spend each day working closely with key stakeholders to drive compliance and operational risk and controls initiatives, primarily related to Compliance Risk Assessment within RM&C. The Risk Management and Compliance (RM&C) Control Management team is responsible to create a strong and consistent control environment across the RMC organization. With Control Managers appointed for each Line of Business Function and Region, there is a comprehensive coverage/accountability model that promotes early compliance and operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate compliance and operational risk. Key Responsibilities:Build a strong understanding and knowledge of Risk Management & Compliance, its policies and procedures, processes, risks, controls and issues in partnership with Office of Legal Obligations (OLO) Governance and Control Management (CM) colleaguesPartner effectively with colleagues across the firm, including Control Management, Office of Legal Obligations (OLO), Compliance Conduct and Operational Risk (CCOR), Audit, Legal, and Technology, to deliver creative solutions providing business value, efficiency & process improvementsManage and execute key tasks through to completion and effectively, namely, applicability review and tagging, understand drivers and root cause of hygiene exceptions, coordinate queries across Control Management, OLO, CCOR, Legal etc. to effectively resolve exceptions, or escalate as required in a timely and effective manner, recommend tagging decision and partner with process control managers to confirm final decision, apply tagging in the system of record. Perform thematic analysis to understand challenges, actively participate in process improvement initiatives. Challenge status-quo, identify and address any process, controls and operating model improvements, and partner with colleagues to draft requirements, analyze data, design, develop and implement enhancements to improve overall efficiency. Partnering with business and key stakeholders to document procedures, job aids, operating models and dependencies.Performing data analysis and definition of target operating models and processesPreparation of program and meeting materials, minutes and action items follow-up Identifying meaningful metrics to inform on the health of the compliance and operational risk and control environment. Report/summarize various initiatives for managementUnderstanding feedback from independent oversight parties and assessing gaps across RM&C to ensure remedial measures are implemented to mitigate recurrence of similar issues.Required Qualifications, Skills, and Capabilities:Significant experience with the Compliance and Operational Risk and Controls framework, system and associated procedures5+ years of relevant post qualification work experience in Risk & Controls Assessment, Internal Controls Design & Review, Control Management, Project & Stakeholder Management, Internal AuditStrong communication, project management, and collaboration skills Creative problem-solving skills – ability to approach an issue / initiative with an innovative yet pragmatic, commercially reasonable approach to achieve desired outcomes Possess a sense of urgency and resourcefulness with strong ability to anticipate issues and a passion for driving best practicesCareful attention to detail, with keen ability to quality check own work and the work of othersSelf-starter, able to take the initiative and operate in the group with minimum supervision on a daily basisAble to work effectively under pressure and in a rapidly changing environment in order to meet deadlinesHighly proficient in Microsoft Office suite of products (Excel, SharePoint and PowerPoint) Preferred qualifications, skills and capabilities:Prior experience with or demonstrated understanding of impact of laws, rules, regulations on Market Risk, Credit Risk, Liquidity Risk, Compliance Conduct and Operational Risk, or other risk stripes preferred.Advanced automation skills in Alteryx, PEGA, Tableau is a big plus Confluence experience and any kind of workflow implementation experience using automated tools is a big plusRelevant experience in Risk Management & Compliance processes a plus JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.