Risk Engineering Associate

Skill required: Insurance Services - Property and Casualty Insurance
Designation: Risk Engineering Associate
Qualifications:BE
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The engineering Impairment Desk receives, and records notices of fire protection impairments from clients via email, voicemail, and phone calls; for hazardous conditions oversight and a second set of eyes in support of our clients. Responsibilities include collecting adequate detail to determine the severity of impairment, recording details in the impairment logging tool, notifying account engineers as required based on severity/duration, and tracking/following up with the client through the duration and successful closure of the impairment. Insurance is a legal agreement between two parties the insurer and the insured, also known as insurance coverage or insurance policy. The insurer provides financial coverage for the losses of the insured that s/he may bear under certain circumstances In this role, you will be managing workflow process and inventory handle policy maintenance inclusive of, contract amendments, customer & policy maintenance, broker of record changes. You will be managing terminations as needed in internal systems issuance of policy certificates to agents within desired timelines for Property, Auto, Workers Comp, Inland Marine, Travel and Marine Insurance (Commercial & Personal lines in the English Language)
What are we looking for? The Customer Service Analyst takes inbound calls/voicemails/email requests, consolidates the issue, assesses the risk impairment, creates a ticket, and follows up with the Account Engineer or Field Engineer. The Customer Service Analyst also provides floor support to the team and does admin tasks such as, but not limited to, EOD reports, Team Stats, quality reviews, presentation decks, and uploading volume and quality data to the data warehouse tool. They are likewise tasked to present the team s monthly performance to the process owner. • Engineering Graduate (preferable – Electrical/Mechanical/Chemical/Civil) • 1 year Experience in Insurance What are we looking for: • Written and verbal communication • Strong analytical skills • Agility for quick learning • Ability to perform under pressure • Problem-solving skills Roles and Responsibilities: • In this role you are required to do analysis and solving of lower-complexity problems • Your day-to-day interaction is with peers within Accenture before updating supervisors • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts
Roles and Responsibilities: • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shiftsBE

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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