Resource Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

A resource manager is the one who helps project managers with planning and allocating resources for the business; determines an organization’s demand for resources and ensures its capacity to meet staffing needs of all teams; assigns employees to tasks; and participates in the hiring process.

Responsibilities of a resource manager come down to assigning the right resources to the right projects/roles at the right time to ensure successful delivery.

Duties and Responsibilities:

• Understanding the demand from the operations team
• Aligning with the RMT strategies setup by the Leadership team
• Building strong connect with the Talent acquisition team to ensure that the hiring is done on time
• Assigning available employees to projects in accordance with their skillsets, previous experience, and availability.
• Monitoring day-to-day business growth and corresponding resourcing.
• Capacity planning, i.e. making sure that a company’s resources have capacity to work on upcoming projects/growth.
• Monitoring and managing seat allocation for site.
• Managing resource conflicts.
• Seek regular feedback from operations team
• Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing senior management of any issues related to inability to meet clients’ needs due to resourcing.
• Providing leaders with support when it comes to resource management issues or improving resource management processes.
• Knowing all the current and upcoming growth and business development activities and being able to plan resourcing accordingly.
• Collaborating with the HR / L&D department regarding staff training, compensation and benefit planning, payroll administration, and hiring new staff for projects.
• Being familiar with labor laws as well as resource management trends.
• Documenting processes (e.g. weekly utilization report, etc.).

Sounds like you? To apply, you need to be:

• A proactive leader with a total experience of 8+ years and relevant experience of minimum 2 years.
• A resource manager mostly deals with people, projects, and related processes, so it’s important for them to understand project management, business processes, and talent management. Their soft skills are no less important: they should be good at communication, interpersonal interaction, and have good strategic thinking.

Skill and Experience Qualifications:

• Proficiency in human resource and project management,
• Ability to use technology (analytics tools, CRM, PSA or resource management software),
• Knowledge of applicable labor laws,
• Ability to prioritize and manage multiple tasks efficiently,
• Critical thinking, analytical and forecasting skills,
• Conflict-resolution and problem-solving skills,
• Flexibility and good decision-making skills,
• Managerial and time-management skills,
• Interpersonal interaction skills (effective communication, negotiation, collaboration, the ability to be diplomatic and stand one’s ground).
• A resource manager should have a Bachelor’s degree in human resource management, business, management, or a similar field.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.