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Vendor Management and Platform Support (in support of the VMO team)
Primary escalation point of contact in managing vendor compliance for JPMorgan Chase (JPMC) including but not limited to Third-Party Oversight (TPO) / Third-Party Intermediate (TPI) screening process and related documentation tracking, ensure data trackers and data files are up to date and accurate.
Liaise with Project team and various functional departments on approvals and follow up with country teams on vendor document submission quality throughout the approval process.
Work closely with JLL Regional Management Team to identify gaps and process improvements.
Support Regional and Country teams on related compliance audits.
Assist in administrative duties as directed by the Regional Management Team
Liaise with Global VMO and GSS teams on system migration to PMWeb ensure seamless transition of SAP ID and key VMO data for timely vendor payments within contractual payment terms.
Liaise with Global VMO and GSS teams on system migration to Pega ensure seamless transition of SAP ID and key VMO data for timely vendor payments within contractual payment terms.
Coordinate with Regional Minor Work PMO lead and Regional Vendor Compliance Officer to ensure data integrity of PM Web across the Region
Review PMWeb vendor commitment compliance and provide approval on behalf of APAC VMO team.
Liaise with Global VMO team ensure PMWeb and related system training materials are up-to-date and conduct refresher training as appropriate
Single point of contact in APAC to work with PMWeb team and corresponding internal parties on operation and system related troubleshooting.
Support regional initiatives as indicated, including vendor rationalization program.
Conduct data analysis report when necessary
Client/Stakeholder Management (in support of the Regional Leadership team)
Pro-actively develop and manage stakeholder relationships ensuring that expected service levels are achieved.
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the Client, as reflected by Client feedback.
Leadership / Staff Management/ Team Participation
Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
Be a safe pair of hands to take on ad-hoc tasks and drive efficiency.
Location:
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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