JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Roles and Responsibilities
Project / Program Operations
- Act as the Client’s single point of contact on allocated projects for strategy, implementation and escalation for capital works, blending Client’s specific requirements with Local Business needs.
- Report to designated parties within the Client and be responsible for:
- Implementing and managing the internal coordination within the Client’s organisation and instructing the project team accordingly
- Ensuring effective and efficient delivery of any projects within specified remit
- Ensuring the project team comply with the Client’ standard Governance Process and related financial reporting requirements
- Ensuring the project team comply with the Client’s relevant corporate office design standards
- Ensuring that project procurement procedures and documentations are complied with
- Communicate and drive compliance in the usage of the Client’s legacy Project Management tool, throughout the project, based on standard operating processes and playbook
- Regular completion of KPI scorecards and assessments for project teams
- Regular reporting of project progress and cost performance within the Client organisation
- Managing stakeholder communication
- Liaising with the Client’s stakeholders/delivery partners (e.g., individual Business Units, IT, Security, Corporate Real Estate, FM (incl. Engineering and EHS), Procurement, Business Continuity etc.) as to their involvement including handover sign-off by the Client’s stakeholders/delivery partners
- Ensuring end to end project financial management, and close out of the project financials
- Be an advocate for and assures compliance of Health and Safety best practice with JLL and Client policy
- Assist in the review and improvement of internal process and reporting.
- Be accountable for overall risk and issue management of projects related to allocated projects. Monitor adherence to corporate risk policies and practices and hold delivery teams accountable for mitigating or eliminating risk.
Business Operations
To the extent compatible with your role, and to the extent reasonably permitted under confidentiality agreements and professional practice, you are also expected to
- Be aware of JLL’s full range of services to the Client, understand the Client’s pipeline and, working with relevant sales teams, seek to identify opportunities to propose services that are complimentary to the Client’s goals.
- Where JLL are bidding for Services, support the bidding process by providing relevant Client specific insight on project process, stakeholders that can inform bid teams in tailoring the bid
Interfaces
This role interfaces with the following
- Client’s Real Estate / Capital Works Teams and other internal functions (where appropriate) including Health and Safety, Procurement, Engineering, Sustainability, Internal Business Unit Stakeholders, In country management, Facility Managers, Finance, Security and IT teams.
- JLL or third party delivery teams [including their line management]
- Other Consultants retained by the Client, including non-JLL Project Management
Personal attributes
- Perceptive, self-motivated, collaborative, enthusiastic, have strong organizational and time-management skills, have strong analysis and problem solving skills, a passion for quality and, critically, have an eye for detail
- You possess a good knowledge of industry principles and processes relevant to your role
- Demonstrable experience and an appropriate professional qualification are a preferred requirement.
- Excellent communication skills
- International experience in capital works and/or programs with multiple projects within the Financial Sector
- English, both written and spoken, to a good technical standard. Other languages an advantage
- Educated to Degree in a business related function
- 5 - 7 years post-graduate experience in relevant field of operations
Location:
On-site –Mumbai, MH
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
