Job Description
About Rentokil Initial Hygiene
Job Responsibilities:
- Team Handling and maintaining P&L accounts of Branches
- Perform cost-benefit and needs analysis of existing/potential clients to meet their needs
- Maintain positive business relationships with the clients
- Reach out to large customers through Data mining & developing referrals from existing accounts
- Develop new business opportunities with the team to acquire NEW Large & BIG accounts
- Expedite the resolution of customer problems and complaints to maximise satisfaction
- Collaboration with the internal team and external stakeholders.
- Analyse the territory/market’s potential, Competition products and services, track sales reports
- Drive collection & keep DSO Days in control as per AOP
Key Result Areas:
- Customer Relationship/Sales/ Business Development
- Team Handling for sales/collection/service/operations
- Customer Service & complaints handling
- Maintaining MIS/Reports
Competencies (Skills essential to the role):
- Excellent Customer Relationship management skills
- Excellent interpersonal skills
- Collaborative leadership style
- Excellent people managing skills
- Problem-solving
- Proven track record of customer management and business development
- Ability to work with cross-functional teams
Role Type / Key working relationships:
- People Manager
- Internal team
- External stakeholders
