Reference Data Services Analyst 2 - C10 - CHENNAI

Data Quality Analyst 1 – C09

The Data Quality Analyst 1 is a developing professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

• Works with database developers to implement databases, performs data analytics and other strategies to optimize the efficiency and quality of the data being collected.
• Partners with business teams to prioritize business and information needs and develop process improvements, solutions, and streamline operational workflows.
• Performs feasibility analysis for significant process changes.
• Acquire data from primary or secondary data sources to maintain database systems. Identifies and interprets trends or patterns in complex data sets.
• Uses professional judgment, discretion, and business expertise to resolve varied and complex issues that have notable impact on the business.
• Integrates in-depth specialty area operational knowledge, combined with a solid understanding of industry standards and practices.
• Communicates with tact and diplomacy in order to exchange potentially complex/sensitive information with project stake holders or internal parties.
• Monitors performance and quality control plans to identify any issues or ways to improve systems and database designs. 
• Supports projects to acquire data, manage it and present it for use in reporting and statistics, such as a Scorecard. 
• Participates in discussions and requirement gathering sessions, reaching consensus and recommending solutions on issues and projects.
• Tests features and functionality in planned software releases as needed.  
• Supports requirements for ongoing reporting and audit deliverables as needed.     
• Generates, reviews and distributes of error reports.  
• Follows-up on incident tickets.
• Performs other job duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5- Years of experience required. Excellent problem solving and analytical skills are needed to satisfy all job functions. Strong oral and written communication skills required.
• Intermediate EXCEL proficiency required. Intermediate ACCESS or Database Management experience preferred.

Education:

• Bachelor’s/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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