Reference Data - Operations Analyst

J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management firm with client assets of $2.4 trillion.  The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. Clients include institutions, high-net-worth individuals and retail investors in every major market globally.

As a specialist in Reference Data Team, you will be managing Index Operations which requires good understanding of Index data and its usage in the business. You will be expected to demonstrate a level of understanding of market reference data, and preferably a background within index processing

Job Responsibilities

• Manage day to day BAU within Index data management operations supporting AWM business
• Exception Handling for any data issues impacting downstream 
• Liase with Technology team to solve for any data quality issues/exceptions which are technical in nature
• Liaise with Index Producers to validate and resolve data issues
• Root cause analysis on benchmark issues through to resolution, including the implementation of controls where necessary
• Work with Business groups and support functions to action and co-ordinate any new index requirements Validate licensing requirement and work with the vendor licensing team to define licenses
• Exception Management and Consumer Support
• Escalate appropriately and work towards closure of issues
• Maintain documentation and regular refresh of operational activities
• Manage various market vendor.

Required qualifications, capabilities and skills 

• 2 or more years of experience in Finance, Banking & Consulting industries
• 1 or more years of experience with Asset and Wealth Management products and processes
• Detailed knowledge of instruments, indexes
• Advanced Excel and PowerPoint skills required. 
• Strong communications skills both written and verbal
• Good technical ability with core Microsoft products.
• Controls and innovation mind-set
• Good Analytical and Problem Solving Skills
• Excellent Time Management Skills and highly result oriented

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.