Quality Auditor

DATAMARK, Inc. is on the lookout for a committed and detail-oriented Quality Auditor to enhance our operations. As a key player in the business process outsourcing industry, DATAMARK values excellence and precision in all our services. The Quality Auditor will be essential in assessing and ensuring the quality of our various processes and services through detailed auditing practices.

The ideal candidate will be responsible for maintaining and improving the company’s quality standards as outlined by project requirements and client specifications. This role also involves understanding quality metrics and their impact on overall project performance.

• Fully understand and document the process flow.
• Familiarize with the quality standards set by clients and the requirements of different projects.
• Consistently meet daily quality audit targets and adhere to audit patterns.
• Provide timely and constructive feedback to team members to enhance their quality performance.
• Stay updated on process changes and communicate effectively with team members regarding these updates.
• Analyze team performance data on quality metrics and develop action plans for improvement.