Quality Analyst - Fraud

Job Family:

Travel Required:

Clearance Required:

What You Will Do:
 

• Review subject information obtained from multiple sources such as internal and subscription databases, provided documentation, public records, and open source research;
• Review system generated alerts for potential risks, assess if additional Fraud analysis procedures are required to mitigate identified risks associated with that subject, and provide a written recommendation to conduct additional EDD procedures, in accordance with client and internal procedures;
• Determine if a subject is on a sanctions, watch, debarment, political exposure, or other prohibited entity list using proprietary databases and public records research, as necessary;

• Conduct targeted public records and open source research to identify a subject’s corporate, professional and risk profile such as criminal and civil litigation profile, regulatory profile, debt profile, and adverse media profile; and

• Provide comprehensive and detailed written narrative of findings and potential risks.

• Perform quality assurance checks of the alerts reviewed by the Fraud Specialists and their proposed recommended Fraud analysis procedures.
• Perform quality assurance checks of Fraud analysis reports written by analysts.
• Provide constructive verbal and written feedback to analysts based on the Quality scores.
• Counsel and train analysts where necessary to ensure improvement in their work product.
• Maintain written log of feedback / quality scores / process updates.
• Prepare and analyze quality reports and share findings with project leadership.

What You Will Need:

• Minimum 6+ years of demonstrated track record of conducting fraud investigative public records and open source research.
• Experience in conducting quality assurance of fraud investigative public records and open source research reports.
• Experience with modern fraud monitoring/detection systems (Actimize, Verafin, Nuance, and similar systems) as well as research systems (LexisNexis, IDology, Threatmetrix and similar type systems)
• Sympathetic and patient with customers that are victims of fraud and/or scams
• Excellent relationship management skills - experience of managing relationships across a variety of internal cross functional departments
• Demonstrated ability to coordinate time sensitive activities to help protect the bank and our clients
• Effective analytical, problem solving, and decision-making skills
• Efficient organizational skills to include effective time management in all key responsibilities of the job
• Effective project and change management skills, ability to work at a consistently changing pace
• Proficient knowledge of PC/Internet including Word, PowerPoint and Excel
• Familiarity with Salesforce CRM tools a plus 

What Would Be Nice To Have:

• Strong proficiency with Microsoft Office (Excel/Word/PPT).
• Bachelor’s degree from an accredited college/university.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.