QA Specialist

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity You will be proficient in planning, launching, optimizing, troubleshooting and analyzing Display & Video advertising campaigns in the platform. This knowledge will be used to build Quality assurance process to handle risks, improve processes which builds trust, reliability and successful relationships with internal team and leading brands and advertisers of the world.What you'll Do

• Executes day to day production tasks efficiently (Campaign QA, error tracking & sensitization)
• Completes QA and all production procedures accurately
• Runs general & custom reports through backend DB systems for Campaign QA requirements
• Analyzes performance metrics and provides optimization recommendations as needed
• Identifies trends in QA results, maintains score card for campaign managers and traffickers optimally
• Runs campaign QA calendar, trafficking assets and related pre/post-launch processes
• Chip into company initiatives, business reporting, processes and rollouts
• Work internally within a matrixed, CM & AM organization, as well as with various cross-functional teams at Adobe to execute and implement the campaign plan/build grid.

What you need to succeed

• An eye for detail and a robust QA plan

Technical Skills

• Understanding of database, SQL, Workbench, Sequel Pro etc. Ability to build custom SQL queries as per the requirements.
• Troubleshoot Private deals using VAST/VPAID validator and knowledge of XML.
• Have managed queue using JIRA/Zendesk Dashboards or any other QMS software.
• Understanding of set up & QA process, pixel tracking via console or third-party software.
• Experience with DSP, Ad Exchange, Analytics and DMP/CDP technologies.
• Proven understanding of Excel (e.g. pivot tables, pivot charts, sumifs, vlookups, etc.) and PowerPoint.

Digital Marketing Skills

• Strong understanding of the Display Advertising Ecosystem; experience working on Ad networks & exchanges; familiarity with ad servers, rich media vendors, RTB/Programmatic buying experience a plus.
• Experience driving QA processes and strategies
• Proficient in defect tracking and analyzing root cause utilizing tools
• Interacts with AMs, CMs and ad traffickers on various set up and QA requests and work in partnership with internal and onshore teams to execute display, video and audio campaigns.
• Resolves queue-based tasks with a primary emphasis on productivity and accuracy
• Performs wiki management, document feedback on identified issues, records trends and excellent in dashboard developments.

Business Skills

• Understanding of collaboration tools such as Jira and Zendesk ticketing systems.
• Experience presenting in front of groups and good understanding of general business models, concepts and strategies
• Ability to prioritize multiple projects and advertisers simultaneously.
• Shown ability to learn quickly, be a teammate, and lead change optimally.
• Motivated self-starter capable of taking initiative and handling tough situations
• Basic project management and excellent communication skills
• 3-5 years of relevant work experience

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.