About you:
We are looking for a Software QA Engineering Manager to lead a QA testing team forSecure Client Security products.The role of the Software QA Engineering Manager is to proactively identify and participate in the resolution of complex problems that impact the direction of the team and business.
You will be responsible for developing and delivering innovative strategies that benefit customers and/or clients. Contribute to the development of annual organizational objectives/priorities. Build and maintain long-term relationships with key stakeholders to ensure products and services reflect the needs and direction of the business.
What You’ll Do
• Manage professional employees and/or leaders and be accountable for the performance and results of a team
• Translate and influence strategic vision into a technical roadmap with clear priorities and provide functional and technical oversight to the team
• Work in collaboration with internal and external stakeholders to understand potential future product needs and proactively drive strategy for functional and non-functional testing
• Serves as the point person for interaction with multi-functional teams to eliminate blockers hold technical discussions and solve immediate problems
• Upholds high standards for Software quality (e.g., testing standards and automation reviews) and enables the team members to do the same
• Evaluate and help resolve product issues and ensure high quality of the software throughout the development and release process
• Monitors compliance with procedures, policies, and standards; acts on issues and makes recommendations for further enhancement
• Participate in product roadmap discussions and provide schedules and resource estimates
Who You Are
• Key player in defining, delivering, and maintaining high-quality Secure Client Software on all supported platforms
• Have ability to drive teams with excellent problem-solving and conflict-resolution skills
• You are passionate about technology innovation
• You are a critical thinker and problem solver
• You have experience working with diverse and multiple time zone teams
• You strongly believe in the importance of Customer-first approach
Minimum Requirements
• Bachelor’s degree + 8 years of people management experience, or Masters + 6 years of people management experience or PhD + 3 years of people management experience
• Experience and technical knowledge of endpoint and security products
• Experience with the CI/CD releases within an Agile Software Development Life Cycle
• Experience with the best security practices as it applies to Software Engineering
• Experience with QA processes, test strategies development, and standard methodologies
Preferred skills:
• Endpoint Software, Remote access Endpoint security software products (Ex: VPN)
• Knowledge on Linux Virtualization experience (ESX, VMware), various desktop and mobile platforms
• Knowledge of Security technologies, Network access devices (Switches, Firewalls etc), Active Directory, Certificate Server, AAA, radius, 802.11, wireless technologies
• Working experience and knowledge of few Agile Frameworks
• Solid understanding of scrum techniques and artifacts such as User stories, Backlog grooming, QA Automation etc.
Why Cisco
#WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, ambitious steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!