Job Description
About Role:
We are looking to expand our team of educators to provide PTE & IELTS education to thousands more and help them achieve their dreams of studying abroad.
The charter for this role will include:
● Assess customers' needs and provide assistance and information on product features
● Ensure high levels of customer satisfaction through excellent sales service
● Answer customer queries
● Process POS (point of sale) purchases
● “Go the extra mile” to drive sales
● Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis
● Remain knowledgeable on products offered and discuss available options
● Team up with co-workers to ensure proper customer service
● Build productive trust relationships with customers
Ideal Persona:
● Taught PTE or IELTS for at least 6 months or fresher who have the examination
● Basic understanding of sales principles and customer service practices
● Proficiency in communication and interpersonal skills
● A friendly and energetic personality with customer service focus
● Track record of over-achieving sales quota
● Hands-on experience with POS transactions
● Graduate Degree in any discipline preferably BA/MA in English
Perquisite for this role will include:
● 4 hours of online demo sessions; 6 days a week. ( 5:00PM – 10:00PM, or 6:00PM – 11:00PM)
● Interact with students, get them enrolled & start their journey
