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Job Description

Proposal Automation System Administrator


The system administrator plays a key role in maintaining the value and usability of the proposal automation system. Key responsibilities include:


  • User administration and application security


    • Add users to the application


    • Create/ maintain user roles


    • Create / maintain library folder security based on user role


  • Be well-versed in all system functionality, business area utilization, accountable for managing and coordinating systems testing for new releases, recording application defects/enhancements for vendor prioritization


  • Encourage business use of additional application functionality to maximize the benefit to the organization


  • Review application and user administration compliance against identified risk and Corporate Information Security policies and controls


  • Oversee the IT relationship, both internally and with the vendor application technical support including conducting regular meetings, maintaining an issue log, and project plans for migrations; for the vendor relationship, initiate cases on behalf of users, escalate critical items for prioritization and participate in meetings on case management and issues resolution


  • Create and maintain document architecture as needed


  • Create document templates as needed


  • Implement continuous improvement practices for proposals and presentations


Key skills include:


  • Thorough knowledge of Proposal Automation, experience with Responsive, Loopio, Qvidian or a similar application will be an advantage


  • Fluency in Microsoft Office, including Word styles and templates


  • Written and verbal communication proficiency.


  • Ability to work both independently and as part of a team


  • Project management skills


  • Fluency in Salesforce


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