Project T & C Manager

Req ID:479729 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Job Title (Job Code): Project T & C Manager (PI Customer Site Manager (Depot Manager) (IN-MS-02_012))

Purpose of the Job :

Manage one or several PI Customer Site teams performing WI activities (troubleshooting, failure diagnosis, fleet check, field modification, warehousing, etc…). Ensure application of EHS rules on customer site for activities under Alstom responsibility.

Manage Commissioning execution.

ORGANIZATION:

Organization structure (job belongs to..)

Product Introduction Management of Site, Country, Cluster, Region or Platform

Reports directly to:

PI Implementation Manager

Other reporting to:

Project Manager within project organization

Direct reports:

PI Implementation team for the project duration

Networks & Links

Internal 

• PrPIM
• Project Manager, Core Team members
• Participating Units and/or Subsystem Managers
• PI Support team
• RAMS team
• Project Engineering and Validation team
• Quality team (mainly PrQSM and SQ)
• Installation and Test & Commissioning team
• Internal Supplier representatives (Components/PU)
• Integrated Service Readiness (ISR)
• Maintenance/Service team (if Alstom)
• Global System representatives (if applicable)

External

• Customer site team
• Customer maintenance team (if not Alstom)
• External Suppliers

Main Responsibilities :

Key accountabilities:

• Deploy, manage and enforces the application of Alstom & customer EHS + security rules and relevant PI processes on customer site
• Manage PI Customer Site team and its workload, ensure availability of necessary/qualified competencies of his/her team, planning/coordinating/being technical and administrative support for the employees
• Ensure contribution to Reliability Growth and Return of Experience through proper input of Defect/Failure management system, coordinating and collaborating with PI interface teams, regular reporting
• Ensure fleet availability according to contractual commitments, responsible to restore availability
• Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required)
• Ensures update of the as maintained configuration of product in the field until the end of warranty
• Supervise local consignment / warranty stock availability
• Provide REX of the Warranty period to the organization trough PI "frame"
• Manage the relationship with customer depot management and maintainer
• Coordinate fleet check activities
• Identify/Support Project management & Services for Upsell opportunities versus customer needs
• Manages suitability of tools at the field sites

Performance measurements:

• Zero Deviation (EHS)
• Achievement of contractual availability (milestone) targets
• Containment and solution of K1S/K2/K3 issues on time
• Workload management
• Customer Site PI Implementation audit results (internal and external)
• Customer satisfaction survey result regarding PI Implementation scope

Main Required Competences :

Educational Requirements :

Mandatory:

Certified Technician or Graduate in technical area

Internal EHS training

Desirable:

English,Hindi