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Job Description

About the job


Our Team:


Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions. Sanofi Business Operations (SBO) strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally.


Main responsibilities:


The overall purpose and main responsibilities are listed below:


He/She The selected person will support the Authorized Requester process and analytics for the iLearn Learning Management System. He/She will apply proven analytical and problem-solving skills to maximize full transparency of the upskilling initiatives lead by the designated functions supported by this position Manages daily enquiries and communicating out standard responses.  Researches and resolves issues that may arise during iLearn requests.


  • People: (1) Performs independently while being a good team player (2) Collects key information from stakeholders and transposes data to forms and iLearn Authorized Requester Portal.
  • Process: (1) Adapts easily and accepts new challenges; Contributes with creative ideas to enhance work processes (2) Coordinating translation of documents, managing communications on a weekly/bi-weekly basis out to global colleagues: Certificate completion, gamification, post webinar attendance. (3) Creating eLearning modules through authoring tools
  • Stakeholder: (1) Process iLearn requests according to procedures in a timely manner (2) Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data. Experience and ability to build effective working relationship and collaborate with different stakeholders

About you


  • Experience: 5-7 years of Experience in relevant industry
  • Soft skills: Stakeholder management; communication skills; and ability to work independently and within a team environment
  • Technical skills: Instructional designing, Learning Management Systems, Project Management experience
  • Education: Undergraduate degree in management, computer, science or life sciences
  • Languages: Excellent knowledge of English language (spoken and written)

Pursue progress, discover extraordinary


Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.


At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.


Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!


Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.


At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.


Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!


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