Project Product Introduction Manager

Req ID:471634 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

 Job Title (Job Code):         Project Product Introduction Manager, Pr PI M (IN-PI-03)

PURPOSE OF THE JOB :- 

Manage the overall Project PI activities and in particular Reliability Growth to achieve Warranty closure.

Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer.

Represents the PI function within the Project Core Team and in front of the customer.

ORGANISATION :- 

Organisation structure (job belongs to..)

Product Introduction Management of Site, Country, Cluster, Region or Platform

Reports directly to:

Head of PI Region / Cluster / Country / Site / Platform

Other reporting to:

Project Manager within project organization

Direct reports:

PI Customer Site Manager during the project

Network & Links

Internal

• Project Manager, Core Team members
• Participating Units and/or Subsystem Managers
• PI Customer Site team
• PI Support team
• RAMS team
• Project Engineering team
• Quality team (mainly PrQSM and SQ)
• Installation and Test & Commissioning team
• Internal Supplier representatives (Components/PU)
• Sourcing and Contract Manager
• Integrated Service Readiness (ISR)
• Maintenance/Service team (if Alstom)
• Global System representatives (if applicable)
• External
• Customer project representatives
• Customer site team
• Customer maintenance team (if not Alstom)
• External Suppliers

Key accountabilities:

• Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
• Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
• Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
• Manage the full Project Warranty Work Package
• Manage Reliability Growth with customer and internally (Kx, Field Modifications, …) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
• Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
• Ensures that all PI related deliverables (during project reviews / DFQ) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
• Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)
• Ensure adequacy of customer infrastructure to support PI intervention & activities
• Implement a incident management process to follow-up NCR’s/8D with Quality
• Ensure closure of Open Items, the field modification/retrofits and reporting on same
• Manage project dedicated PI staff
• Ensure appropriate internal and external audits and assessments
• Ensure respect of AZDP and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
• Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for DIS)
• Ensures adequacy of supplier commitment with contractual warranty requirements
• Ensures supplier charge-back agreement and execution"
• Identify potential additional Services sales opportunities arising during warranty period
• Performance measurements: