Project Manager / Site communicator

Key Responsibilities – Client Onboarding and Migrations:

• Delivery of all Migration Requirements to migrate processes from onshore location to offshore location

• Responsible for completion of all data mapping requirements for all systems impacted Migrations

• Collation, monitoring and delivery of all evidencing required by the the Migration framework

• Requirements collation for migration approach and execution

• Ensure suitable documentation produced to a high standard, as required on all assigned pieces of work to support delivery and ensure a complete audit trail

• Communicating risks and issues to the senior stakeholders in a timely manner

• Participation in meetings as defined by Migration charter / plan

• Responsible for participation and provision of input to any migration tool configuration or build requirements

• Complete all Migration testing requirements to prove out migration processes and timings

• Raise all issues/concerns identified risks promptly to senior stakeholders

• Responsible for input into issue resolution as required

• Implementation of Migration runbooks and rulebooks (KSDs)

• Supporting the client relationship within  the Migration  framework

• Investigation and explanation/resolution of migration differences to allow client sign-off

Key Responsibilities – Site Communicator

• Site Communications - Pan India & CSC Gurgaon mailers
• Manage/update CSC Gurgaon Quarterly scorecard
• CSC Events - Coordinate events (planning, logistics, pics, communications, etc.) – e.g. Equithon, Gratitude, Townhalls, CSC Photoshoot, etc
• CSC India calls/meetings/events – Represent Gurgaon in CSC India events/forums and promote Gurgaon participation
• Maintain Site HC, Metrics & Decks – e.g. Monthly HC reconciliation with Site Leadership Team mapping, CSC Gurugram Overview, Site Leadership Org Charts, Client Showcase Area, SLT Bios, TV displays, etc.
• SSO Decks & mailers – e.g. SSO Gurgaon & Pune Overview, Senior/Client visit decks, adhoc decks, etc.
• Tasks from CAO
• SLT Meeting - Publish MOM
• Site Awards - Nominations/ release awards, etc

Key Skill Sets:

• Excellent organization and analytical skills

• Strong numerical skills

• Excellent communication skills (oral and written)

• Good working knowledge of MS applications

• High level of attention to detail

• Ability to work under pressure and to meet tight timescales

• Ability to work as part of a team and independently

Others:

• Good working knowledge of MS applications, especially Excel

• Business Analysis experience essential

• Previous experience of Data / Process Migration projects essential

• Experience of working in Project teams desirable

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