Job title: Project Manager – OneCRM Technical Trainer
About the job
Our Team:
Sanofi Global Operations (Global Hub) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions. Sanofi Global Operations Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, globally.
The Sanofi Global CRM organization is looking for an Adult Learning Specialist, certified as trainer for the digital platforms “VEEVA CRM”, “Veeva 4M” and “VEEVA ALIGN” for all user roles (front and back-office).
Creating a positive learning environment is essential to learner adoption. The incumbent is required to design and deliver learning offerings that are role- and business-specific. The incumbent must set realistic and measurable learning targets. The learning program has to focus on both, the learner’s mindset and skillset development. The scope is: (a) Refresh existing users’ knowledge through appropriate training. (b) Upgrade existing self-learning resources (videos, guides, e-learns, FAQ) and evolve capability to create new later on. The role requires project management and communication capacity, as well as organization skills, in alignment with Sanofi’s Play to Win strategy.
Main responsibilities:
People: (1) Seek alignment with team members and key stakeholders to ensure timely and quick transition between every project step in line with approved processes and corresponding SOPs; (2) Support team initiatives and objectives, identify and recommend process improvements and other value-added initiatives. (3) must be working closely with Global stakeholders by establishing and maintaining good relations with all the stakeholders.
Performance: (1) Effective and efficient management of assigned projects to complete projects on time and, where applicable, on budget; (2) Effective management of multiple projects in parallel (3) Flexible in ways of working as per stakeholder’s timeline and guidance. (4) Strong relationship builder, customer-service oriented. (5) Organized and flexible, able to quickly grasp and implement new concepts. (6) Innovative mindset, digital literacy. (7) Able to adapt to changing business priorities. (8) Accountability and sense of urgency, proactive and able to find flexible solutions on the spot when challenges arise. (9) Ability to conduct research internally, to deliver content as needed. (10) Potential to evolve to a trainer with wider capabilities later on that will also comprise new hire training and new content development to use these platforms and develop an adoption mindset
Process: (1) Develop strong understanding of the ways of working of events and associated deliverables meeting stakeholder expectations;(2) Drive effective collaboration with stakeholders to understand their requirements and to propose solutions in-line with their expectations;(3) Responsible for project planning, executing and closure on time, within scope, and according to plan within the requested quality specifications(4) Uses best practices and knowledge of internal or external business practices and corresponding SOPs to improve the project processes; (5) Uses broad knowledge of project management techniques and methods, and discernment to decide the most appropriate techniques and methods for each project; (8) Drives project governance meetings with various stakeholders, vendors, logistics and digital team etc. and execute effective coordination to track and monitor the progress of the projects;(9) Ability to work independently to deliver on the assigned tasks with ownership and delivering as per the requirements;(10) Organizes logistical solutions according to the project needs.
Stakeholders: (1) Builds and maintains solid partnerships with assigned internal stakeholders to better develop, coordinate, direct, and facilitate internal work and communications.
About you
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!