At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Manages the deployment of Motorola Solutions products, particularly Software Deployments, Software Upgrades, Software Licenses and Product Lifecycle with customers after acceptance, while leading a growing team of Project Managers across International, as direct reports.
Engage with Customers post-sale to drive user adoption and satisfaction, ensuring high Customer retention. Forge highly effective customer partnerships and establish a trusted advisor/strategic partner relationship with target accounts. Work with targeted Customers to develop a proactive individual Customer Success Plan including establishing critical goals and key performance indicators.
Coordinates departmental or cross-functional teams, focused on delivering new or upgrade of existing software solutions. Manages projects from inception to completion, including tracking and evaluation of project performance. Ensures that projects are completed on time, within budget, and within accepted quality metrics. Coordinates and participates in project reviews and status meetings, and communicates project status. Utilizes project management methodologies and Polaris, to ensure maximum project effectiveness, including handovers from pre-sales, and handovers to maintenance. Motivates the project team to ensure optimal performance.
Drives the development of business plans, strategies, initiatives, and approaches to take advantage of business opportunities and continious improvement areas.
People Management Skills
5+ years of project or engineering experience or a Bachelor’s Degree and 3+ years of project management experience
Experience with at least one of the following: Public Safety communications systems, Cellular infrastructure, Military communications, Civil construction OR IT Networks in a Software context
Proficient in Microsoft Office and Google Suite, Salesforce, Project Financials including P&L and TPB
PM Masters Certificate or PMP a plus.
Understanding of two way radio / cellular infrastructure communications products, services, and systems
Experienced in managing an environment of software deloyment and maintenance
Understanding of local public safety customers, such as police, fire, and emergency medical services is a plus.
Must be a self motivated team player able to work effectively as an individual and driving a team of Project Managers, with general guidance towards objectives.
Must have excellent interpersonal, presentation, and negotiation skills
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.