Job Description
Project Manager - BU Operations and Risk (Regulatory Compliance, PCI, ISO 31000, ISO 27001)– 12+ Yrs - Bengaluru
Key position within the FIS Banking APAC-IMEA Business unit to drive Business Operations and Risk management activities for the BU. The position requires good knowledge of processes around Business Unit operations, and understanding of Risk remediation management in the area of offering Tech/SaaSaround ASP/SaaS tech platform services in the Banking and Financial services space. Will require to co-ordinate and perform recurrent as well as one-time activities, and requires collaboration with multiple operations and support functions – Finance, Legal, Technology services, Service delivery, Risk and Compliance, while working closely with BU leadership.
About the team:
Banking and Payments (B&P) APAC-IMEA is a part of International business group at FIS. Our Business focuses on serving Banks and Financial institutions across APAC-IMEA markets to deliver Banking solutions delivered as SaaS/ASP, Software, support and Professional services.
The BU team comprises of a team which manages the Product portfolio, P&L performance, BU operations and Risk and compliance management, and works from across locations within the APAC region.
What you will be doing:
Business Operations
- Track / Oversee Invoice to Cash process for the BU – Ensure Billing timeliness and completion, and realization of payments working with other specialist teams within FIS
- Plan and manage capital request processes - monitor achievement of capital use budgets working with Development reams.
- Mediate resolution of Billing / Payment disputes for services rendered to clients working with the respective teams across Billing, Collections and Service delivery
- Support Deal Proforma LOB reviews and approvals
- BU Cost management working with Finance, Service delivery and Technology functions
- Support BU annual planning and periodic forecasting
- Mediate and address any contract related issues working with internal teams
- Work with BU-Finance teams to review and support with necessary data
- BU Process documentation and improvements planning
Risk Management
- BAU Business & technology risk tracking and mitigation
- Plan and project-manage PCI certification program working with internal teams
- Coordinate Remediation of Internal Audit observations, actions from Control Testing and other Risk Assessments
- Address requests from compliance teams
- BAU support for operational risk and compliance activities such as tracking/governing and reporting around remediation of risks
What you bring:
- Minimum of 12+ years’ experience as part of standards/regulatory compliance, preferably (not mandatorily) within mid-scale or large organizations
- Good understanding and experience on Business Unit operations in a technology product or services organization
- Good understanding of risk and compliance frameworks, techniques, and remediation strategies/actions
- Appreciation of standards and regulations, including PCI, ISO 31000, ISO 27001 etc.
- Experience working in a highly matrixed organization, preferably MNC
- Experience collaborating with multiple stakeholder groups
- Ability to lead / rally diverse groups and teams and achieve risk and compliance goals in a timely manner
- Ability to communicate and articulate in a clear and concise manner
- Outcome/Results-driven as opposed to activity-driven
- Ability to work with minimal supervision, and in a structured manner
- Very comfortable with MS Office core product suite (MS Word, MS Excel and MS PowerPoint)
- Ability to produce high-quality presentations/decks for Executive Leadership consumption
Educational Qualification: B.E/B.Tech/MCA/M.S/M.Tech
Added Bonus if you have:
- Knowledge of FIS’ Banking products and services
- Knowledge/experience within Banking or Financial services or Fintech Industry/Sector
What we offer you:
- A multi-faceted job with a broad spectrum of responsibilities
- Benefits designed to help support your lifestyle and wellbeing
- A modern international work environment and a dedicated and innovative team
- An opportunity to work with the very best of talent in the Industry, with significant learning and upskilling avenues
- A work environment that is highly professional, open, and inclusive with little/no red tape or bureaucracy
- A broad range of professional education and personal development possibilities – FIS is your final career step
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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