Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Lead Consultant specialist.
In this role you will:
- Project Management: Oversee the planning, execution, and completion of projects, ensuring they are delivered on time, within budget, and meet quality standards.
- Client/Stakeholder Communication: Serve as the primary point of contact for clients and other project stakeholders. Foster strong relationships and regularly communicate project status, updates, and progress. Address any concerns or issues promptly.
- Resource Allocation: Identify and allocate the necessary resources (human, financial, and technical) to ensure successful project execution.
- Team Collaboration: Collaborate with cross-functional teams to ensure smooth coordination and cooperation throughout the project lifecycle.
- Risk Management: Proactively identify potential risks and issues that may impact project success. Develop and implement mitigation plans to address them.
- Problem Articulation: Proven ability to articulate complex issues concisely and in simple language to recognize to the global remit of this role.
- Budget and Cost Control: Monitor project budgets and expenses, make adjustment as necessary to stay within budget constraints.
- Quality Assurance: Ensure that project deliverables meet quality standards and comply with the agreed-upon specifications.
- Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance project management efficiency and effectiveness.
- Foster a high engagement team to deliver good quality outputs which exceed user expectation.
- Work with various Wealth and Personal Banking businesses on project prioritization to optimize resources usage.
- Manage staff development, assessment, training, motivation, discipline, recruitment, and retention to promote the highest professional standards within the technical environment.
- IT Service ownership Senior SME with knowledge of post processing technologies to maintain existing products within GPB&W and drive future direction of products through upgrades and service improvement. Person with versatile technical expertise is needed to manage products that are Output management, Hedge funds, Tax postprocessing and CRM legacy products.
- CRM legacy new solution – Deliver end to end new solution for CRM legacy product. Hire and build new team and manage deliveries to provide new cost-effective solution for CRM Legacy product.
