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Job Description:
About the business:
“The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2600+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning".
Mission Statement:
Support the Project Management department in the execution of Standard Material spares and Service orders for German & Global Market.
Your responsibility:
Support the Project Manager in execution of Standard Spares and other HV service orders, mainly for the German market
Processing of orders as per the standard process workflow
Ensure sales orders keyed in SAP and order acknowledgements sent to customer in timely manner.
Clarification of open technical points and ensure orders processed on time for execution
Full accountability in managing the orders and customers related to the orders
Collaborate with key stake holders to fulfil the orders from customers and meet the Service unit expectations in terms of Cost, Revenue and Quality.
Manage export controls, identify and mitigate risks for the orders executed
Close coordination with SCM & Planning for prioritizing the orders.
Resolve conflicts proactively and if needed escalate, seek help from Team lead or Management to ensure progress is on track.
Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business
Your background:
Graduate in Electrical Engineering with minimum 2 - 5 years relevant experience in Order / Project Management
Excellent skills in Speaking, Reading and writing English language, German Basic language is added advantage.
Experience working with Order management related tools and processes
Hand on experience of working with SAP SD/ PS module.
Very good knowledge & experience working with MS office tools
Should possess strong communications & negotiation skills to convince customers stakeholders
Ability to work under pressure to manage customer expectations.
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