Job Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Programme and Project Services Manager
Principal responsibilities
- Demonstrates good knowledge of Transformation Programme/Project Management Framework, supporting the creation of detailed plans including key activities and milestones.
- Supports the Portfolio / Programme in defining required scope, quality, cost, and effort.
- Understands the impact of change requests to scope, time, budget, or effort and helps identifies the new requirements to deliver the project successfully.
- Tracks progress against the plan, looking ahead and removing roadblocks to delivery. Ask questions when they do not understand, takes ownership of problems, and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)
- Manages Risks and Issues through appropriate tracking and involving key members of the portfolio / programme /project team as appropriate.
- Assists the Portfolio / Programme Manager with programme/project mobilization including activities such as on-boarding resources and setting up the Clarity plans.
- Work with Portfolio / Programme Manager to provide project governance and compliance, identifying and raising issues when necessary, monitoring tollgates and budgets as well as maintaining programme/project change control.
- Helps ensure the portfolio / programme/project team follows all quality assurance processes, Global Transformation Centre Frameworks, and the use standard tools.
- Tracks, reviews and controls portfolio/ programme/project progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate.
- Demonstrates understanding of analytical tools and techniques to prepare and analyse management reports; identifying factors that are putting the portfolio / programme off track, monitor and share progress with stakeholders.
- Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery.
- Define, implement, and champion use of all the standard PMO methodologies, artefacts, and tools in a consistent manner, explaining the expected benefits resulting from their usage.
