Program Manager II, Benchmarking

As a member of Benchmarking and Pricing Insights, you'll play a crucial role in enhancing both Customer and Seller Experience by identifying blind spots and improving the overall shopping and selling journey on Amazon.
Do you want to be part of the team that ensures Amazon keeps its “best price” promise across millions of products worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems using technology? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on!
A successful candidate will have a proven track record in managing complex programs with significant impact, demonstrating strong program management, problem-solving, and communication skills. They should be adept at interacting with both technical and non-technical stakeholders at all levels. The candidate should excel in deriving deep insights from complex data, applying sound business judgment, including financial acumen, to assess key decisions swiftly. Additionally, they must be skilled in crafting compelling business documents and driving outcomes for senior leadership at Amazon. The ability to influence across functions and levels within the organization is essential for success in this role.
Planning and working across cross-functional stakeholders
Understand Seller ecosystem and deliver insights about Seller pain points
Proven strong written and verbal skills; ability to turn complex concepts into insights
Take ownership of programs and drive innovations
Key job responsibilities
- Drive end-to-end high impact and high visibility programs that impact pricing and hence customer experience on Amazon
- Liaise with cross functional teams to ensure timely deliverables for key projects
- Analyze data and dive deep into processes to derive insights for enhancing systems
- Write compelling business documents and drive outcomes for senior leadership at Amazon
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules