We are seeking a dynamic, passionate self-starter to join the Global Road Safety Risk Management team as a Senior Program Manager supporting the Asia-Pacific region. This role will be focused on identifying, analyzing and mitigating safety risks as well as ensuring the performance and effectiveness of safety risk controls to enable Amazon to safely scale as the largest package delivery service on the planet. Additionally, this role will ensure the organization exceeds its safety objectives through collecting, analyzing, and assessing information. Amazon is constantly innovating and our operations must evolve with the business to ensure we maintain the highest safety standards for our Associates, third party transportation providers, and the general public. You will build safety risk assessment and management protocols for our businesses, create metrics to evaluate risk control effectiveness, oversee qualitative and quantitative risk assessments, and knowledge of risk remediation/mitigation/control processes is strongly preferred. This role requires scoping large projects, managing project timelines, identifying safety gaps, and communicating to senior management on safety risks. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant.
Key job responsibilities
Lead safety risk assessment and management framework development partnering with cross-functional teams. -Responsible for identifying control improvements and building partnerships with teams to resolve identified risks • Document controls testing and risk assessment/management findings. Monitor risk management and assurance methodologies from a process improvement perspective as the program grows. Conduct internal training to educate teams in safety risk management processes
• Review and inform transportation safety-related policies to drive policy improvements
• Conduct safety risk assessments for compliance with over the road safety regulations, policies, standards, and procedures
• Analyze data to identify trends and provide recommendations to proactively control safety risks
• Convey findings, including escalations, to stakeholders in a clear, easily digestible format
• Continuous process improvement; use the right metrics to measure policy quality and opportunities. Look around corners and anticipate safety challenges/obstacles the business could face and proactively developing a plan to address.
About the team
Mentorship & Career Growth: We are committed to providing equitable development opportunities and support for employees from diverse backgrounds. Our mentorship programs and career growth initiatives are designed to foster an inclusive culture where all employees can thrive and reach their full potential.
Work/Life Balance: We understand the importance of work-life balance and offer flexible policies and benefits to cater to the needs of our diverse workforce. This includes parental leave, childcare support, and accommodations for employees with disabilities, ensuring that everyone can achieve a healthy work-life balance.
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.