Job Title: Program Manager - DSP
Position Overview:
Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking an experienced Capacity Planner to optimize our four-wheeler fleet operations. The role involves managing and planning capacity for vans, mini-trucks, and other four-wheeler delivery vehicles to ensure efficient and cost-effective delivery operations
Key Responsibilities:
• Develop and implement capacity planning strategies for four-wheeler fleet operations and work with regional leaders to secure capacity.
• Create vehicle deployment plans based on volume forecasts and delivery requirements to build high flexibility eco-system
• Develop robust mechanism to track productivities and rationalize capacity basis future demands.
• Collaborate with other program leaders to deploy fixed capacity via fleet programs to meet the business requirements
• Manage peak capacity planning including driver funnel management, on ground deployment and utilization
• Develop contingency plans for vehicle breakdowns, know events, emergencies and secure required capacity as per station needs.
Required Qualifications:
• Bachelor's degree in Operations Management, Logistics, or related field
• 5+ years’ experience in fleet management or logistics operations
• Strong analytical and planning skills
• Proficiency in optimization tools and Excel
• Knowledge of transportation regulations and compliance
Technical Skills: • Advanced Excel modeling skills • Experience with TMS (Transportation Management Systems) • Knowledge of route optimization software • Familiarity with GPS tracking systems • Basic understanding of vehicle telematics
Preferred Qualifications: • Experience with electric vehicle fleet management • Knowledge of warehouse operations • Understanding of multi-hub operations • Experience with automation tools • Background in supply chain management
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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