Program Manager, ATS Air, IN Air Planning and Programs

As a Program Manager, you will work closely with internal stakeholders including Fulfilment Centers, Sort Centers, Network Design, Speed, S&OP and Last Mile operations team. You would also collaborate with external stakeholders such as carriers (airlines). We are looking for individuals with proven ability to drive process improvements & ability to keep pace with our explosive growth. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. Your role will involve managing operational metrics, lead continuous improvement process and cost initiatives, manage carrier communications in the area of ownership and plan for any changes in network.
Key job responsibilities
1. Manage daily/weekly air haul schedule and associated systems
2. Support IN Air network planning, carrier allocations, network expansion and peak scale up of capacities
3. Management and liaising with carriers
4. Tracking existing metrics to detect & remove any defects
5. Continuous improvement management as well as development of SOPs
6. Support initiatives on network speed and reliability for Air network
Basic qualifications
1. 0-2 years of experience in operations/program/strategy/project management
2. Experience in defining program requirements and using data and metrics to determine improvements
3. BE/ B.Tech Engineering/MBA from a reputed university, Operations or related field
4. Excellent problem-solving, analytical, excel, task prioritisation, follow-up, and customer service skills.
5. Ability to handle changing priorities and use good judgment
6. Ability to manage critical workload with a positive, flexible professional attitude
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
- 2+ years of program or project management experience
- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document