Production Support Technician (Unix, Linux ,SQL)- 1 to 3 yrs-Bangalore (24/7 support including Night shift )
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About this Team :
Profile Bank operations provides support to resolve queries raised by bank. The Incidents/requests raised from clients are reviewed by L3 Support and application support, which are sent to Profile Bank operations team for execution in production to resolve an Issue.
Profile Bank operations team are dedicated to performing execution in production with Service request SNOW reference number. All Backend updates, File movement related Queries, Production copy exports are done. File processing done using pre-defined functions in Profile based on request coming in from Application support teams.
What he will be doing :
Candidate expected to work on Core banking system or profile system.
He/she should take care of Production Bank operation issues reported to team, which primarily of Banking operations where Production/backend updates are done in profile using LINUX/SQL.
He/she to take care of EoD Dayend related activities and End of day processing for clients. Bankops/EoD team works 24/7
What he needs to have :
Candidate must have good communication skills.
He/ She must be skilled in GTM Database, LINUX, UNIX, SQL to support BAU.
Service now tool knowledge will benefit the role to work on Service requests.
High level ITIL Foundation knowledge on Incident / Service request/ Problem/ Change management/ SLA’s/ Severity /Priority.
Basic banking domain knowledge as support is provided to all banks.
What we offer you
An exciting opportunity be a part of World’s Leading FinTech Product MNC
To be a part of vibrant team and to build up a career on core banking/payments domain
A broad range of professional education and personal development possibilities – FIS is your final career step!
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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