Production Support Technician I

Company Description
Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

Production Support Technician - Chennai - 2+ yrs

Job Description Summary

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team 

The role will be a combination of team lead activities, day to day support and project work, with a strong focus on Business As Usual (BAU) activities. This will involve liaison at all levels within Technology Infrastructure Services (TIS) and various Business Communities.

What you will be doing:

• Install and maintain up- to-date Operational System software, patch levels, firmware, drivers and related program products
• Proficient in infrastructure architecture of large-scale, automated environments
• Responsible for participating in the architecture design of the solution then executing the strategy set by architecture.
• Demonstrated ability to drive continuous improvement through innovation and change.
• Perform in-depth troubleshooting and root cause analysis while working in a diverse technology environment

What you bring

• Relevant experience of 2+ years
• Monitor software applications, systems and hardware in a computer processing environment.
• identifying and resolving problems in a timely manner to meet service levels and standards for the job.
• Ability to communicate effectively to all levels within the organization.
• Decision making ability within specified parameters as well as independent and collaborative decision-making skills.
• Skilled at identifying and implementing process improvements.
• Ability to effectively establish and maintain relationships across the organization.
• Demonstrate Excellent communication skills.
• Strong written communication skills
• Solid business acumen and an awareness of business implications of decisions

Education Qualifications:
Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.

What we offer you

• An exciting opportunity be a part of Worlds Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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