Production Support Analyst(Apache Tomcat,NGINX,Linux)

Are you curious, motivated, and forward-thinking? At FIS you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About this Team:

This team supports the Profile based Web application hosting and operations for banking clients. It’s a production support which is 24/7.  Team operates 3 shifts a day and shift rotates once a week.

What you will be doing:

• He/she will be part of Profile Web operations team to support hosted banking applications as BAU.
• Shares in developing effective configuration management strategies and solutions for existing and new products.
• Coordinates, facilitates, manages and controls scheduled and approved change windows for product release and infrastructure maintenance windows.
• Participates in change management reviews and confirmation of changes submitted by associates outside of assigned organization to ensure minimal disruption occurs.
• Works with all parties to resolve change-related scheduling conflicts according to established practices.
• Assesses risks and impacts to changes throughout the software development lifecycle ensuring minimal disruption to the organization and other FIS and client organizations.

What you bring

• Should have 3-6 years of experience in production support environment
• They need to have production application support experience,
• ITSM processes, Incident/Change/Problem thru ServiceNow, Apache Tomcat, NGINX, HTTPD, DevOps, AWS, Linux, Kubernates/OpenShift, etc.

What we offer you

• A competitive salary and benefits.
• Great workspaces with dedicated and motivated colleagues.
• A variety of career development tools, resources, and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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