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Job Description

The Wholesale Lending Services (WLS) Product Owner is responsible for leading key initiatives in the Lending Simplification roadmap, including process re-engineering, new functionality development, system implementations, conversions, end-user testing and training, and SOP development. The role requires a results-focused and process-disciplined leader to ensure successful deployment and adoption of changes 


As a Product Owner in the Workflow team, you will be responsible for leading key initiatives in the Lending Simplification roadmap. This includes process re-engineering, new functionality development, system implementations, conversions, end-user testing and training, and SOP development. You will evaluate business processes, conduct requirements analysis, and create process models to guide developers and project teams. Your role will involve managing resources and priorities to ensure project success. You will also communicate changes and requirements to project managers and key stakeholders. This role provides an opportunity to utilize your analytical and conceptual thinking skills, and your knowledge of investment banking products.


Job responsibilities


  • Evaluate business processes and conduct requirements analysis to uncover areas for improvement.
  • Elicit, analyze, and validate business needs while serving as a liaison between stakeholders and users.
  • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Create process models, specifications, diagrams, and charts to guide developers and project teams.
  • Effectively manage competing resources and priorities to ensure project success.
  • Communicate changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and key stakeholders.
  • Demonstrate excellent communication skills, with the ability to present to diverse audiences and act as a translator between parties.

Required qualifications, skills and capabilities:


  • Hold a Bachelor's Degree with minimum 10 years of experience, including at least 3 years in business analysis or loan servicing, particularly in commercial lending or the financial industry.
  • Exhibit exceptional analytical and conceptual thinking skills, along with advanced technical abilities.
  • Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
  • Possess knowledge of investment banking products, including loans, and have a proven track record in driving medium to large-sized projects with strong results
     

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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