Product Ops Excellence Principal Specialist

Job Title

Main Responsibilities:

Facilitate Team Engagement & Communication

• Support ceremonies and collaborative events for Product Managers (e.g., Communities of Practice, Product Jamming sessions, team channels).
• Promote modern product management practices, encouraging momentum and engagement across the team.
• Assist in preparing and supporting individual Product Managers through learning and development initiatives,

Assist in Transformation Initiatives

• Contribute to the implementation of new ways of working, such as Agile, PLC, and other transformation efforts within Business Domains (BDs) and transversally in TRD.
• Participate in industry PM forums to share insights and gather relevant takeaways to inform internal practices.

Support PLC Transformation

• Collaborate with the Product Operational Excellence Leader to reduce inconsistencies and bridge gaps in PM practices across BDs.
• Assist in translating strategic objectives into actionable plans, fostering alignment and engagement across product management teams.
• Help with communication initiatives to drive the adoption of key changes and measure transformation impact using defined metrics.

Promote Product Management Practices

• Work with cross-functional teams to support data-driven, cloud-first, and security-oriented product management approaches.
• Help build internal and external networks to maintain expertise and awareness of evolving PM practices.
• Collaborate with managers to identify and address barriers to efficient product management processes.

Training, Coaching & Onboarding Support

• Provide guidance and support to PMs on using best practices, tools, and methodologies.
• Contribute to onboarding processes tailored to the needs of new Product Managers, including those new to Amadeus, Product Management, or specific business domains.

Skills & Experience Required:

• Some experience in Product Management or Product Operations.
• Strong communication and collaboration skills, with the ability to work across diverse teams.
• An interest in modern product management methodologies, data-driven decision-making, UX, and Agile practices.
• Willingness to learn, adapt, and promote continuous improvement within complex environments.
• Ability to foster engagement, support training initiatives, and contribute to change management efforts.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potentialby fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.